M/S. Emaar MGF Land Limited, a real estate entity, established an integrated township in Mohali, Punjab, prompting Aftab Singh to seek villa allotment through a Buyer’s Agreement dated 06.05.2008, which ... included an arbitration provision. Following disputes over possession and payment, Singh lodged a consumer complaint with the National Consumer Disputes Redressal Commission (NCDRC), which deemed such disputes non-arbitrable despite the company's request for arbitration under the Arbitration and Conciliation Act, 1996, leading to an appeal to the Supreme Court.