As per case facts, an education company applied for a certificate for lower tax deduction, but the tax officer rejected it based on previous disputes. The company challenged this, arguing ...
WP(C) No.13473/2025 Page 1 of 16
$
* IN THE HIGH COURT OF DELHI AT NEW DELHI
% Judgment Reserved on: 23.12.2025
Judgment delivered on: 14.01.2026
Judgment uploaded on: As per Digital Signature~
+ W.P.(C) 13473/2025
NORD ANGLIA EDUCATION LIMITED .....Petitioner
versus
DEPUTY COMMISSIONER OF INCOME TAX
CIRCLE INT. TAX 2(2) (2), NEW DELHI .....Respondent
Advocates who appeared in this case
For the Petitioner : Dr. Shashwat Bajpai, Advocate
For the Respondent : Mr. Shlok Chandra, SSC, Ms. Naincy Jain,
JSC, Ms. Madhavi Shukla, JSC and Mr.
Udit Dad, Advocate.
CORAM:
HON'BLE MR. JUSTICE V. KAMESWAR RAO
HON'BLE MR. JUSTICE VINOD KUMAR
JUDGMENT
V. KAMESWAR RAO , J.
1. This petition has been filed challenging an order dated 09.06.2025
and certificate dated 30.07.2025 issued by the respondent/Revenue, whereby
the application of the petitioner/assessee under Section 197 read with
Section 195(3) of the Income-tax Act, 1961 (the Act, hereinafter) seeking
issuance of a „Nil Withholding Certificate‟ has been rejected.
2. The petitioner is a company incorporated under the laws of the United
Kingdom, and is engaged in the business of providing international
WP(C) No.13473/2025 Page 2 of 16
education across the globe. The petitioner has a subsidiary in India, Nord
Anglia Education India Pvt. Ltd. (Nord India, hereinafter), to which the
petitioner extends routine management and administrative support services,
including marketing and communication, human resources, finance, IT, and
corporate development, which are subsequently recovered on a strict cost-to-
cost basis without any markup.
3. According to Dr. Shashwat Bajpai, learned counsel for the petitioner,
the services rendered by the petitioner are purely managerial in nature and
do not partake the character of Fees for Technical Services (FTS) under
Section 9(1)(vii) of the Act. More importantly, under Article 13 of the
India–UK DTAA, only technical or consultancy services that make
available technical knowledge, skill, or know-how are taxable. Managerial
services are outside its scope. The services of the petitioner do not make
available any such technical knowledge to its Indian affiliates, and as such,
the consideration received by it is not taxable in India.
4. According to him, the Income Tax Appellate Tribunal (the Tribunal,
hereinafter) in the case of the petitioner itself for the Assessment Years
(AY) 2020-21 and 2021-22, categorically held that the consideration
received for services in the nature of marketing and communications, human
resources, commercial, corporate affairs, legal, finance, information
technology, and facilities management/corporate development, rendered to
Nord India, would not be taxable as FTS in terms of the provisions of the
India–UK Double Taxation Avoidance Agreement (DTAA). Despite the
findings in these orders and detailed submissions made by the petitioner in
response to the queries raised by the assessing officer, the respondent has
mechanically passed the impugned order, stating that the issuance of a „Nil
WP(C) No.13473/2025 Page 3 of 16
rate certificate‟ would be premature, and that tax @15% must be withheld
“to protect the interest of revenue.”
5. He stated that this action violates the statutory mandate of Rule 28AA
of the Income-tax Rules, 1962 (the Rules) as well as the law laid down by
this Court while disposing of similar petitions. Rule 28AA of the Rules is
reproduced as under:
“28AA.
Certificate for deduction at lower rates or no deduction
of tax from income other than dividends.
28AA (1) Where the Assessing Officer, on an application
made by a person under subrule (1) of rule 28 is satisfied
that existing and estimated tax liability of a person
justifies the deduction of tax at lower rate or no
deduction of tax, as the case may be, the Assessing
Officer shall issue a certificate in accordance with the
provisions of subsection (1) of section 197 for deduction
of tax at such lower rate or no deduction of tax.
(2) The existing and estimated liability referred to in sub-
rule (1) shall be determined by the Assessing Officer after
taking into consideration the following:—
(i) tax payable on estimated income of the previous year
relevant to the assessment year;
(ii) tax payable on the assessed or returned 2[or
estimated income, as the case may be, of last four]
previous years;
(iii)existing liability under the Income-tax Act, 1961 and
Wealth-tax Act, 1957;
(iv) advance tax payment [tax deducted at source and tax
collected at source for the assessment year relevant to the
previous year till the date of making application under
sub-rule (1) of rule 28];
6. He submitted that the whole purpose of the specific conditions put
under Clause 2 of Rule 28AA gets defeated if the assessing officer does not
consider the position of the earlier years. Unlike in regular assessments, in
WP(C) No.13473/2025 Page 4 of 16
an application under Section 197, the assessing officer is mandated to
consider earlier four assessment years. The assessing officer in the present
case has failed to consider the position of the earlier assessment years,
especially the years where the Tribunal has rendered findings favourable to
the petitioner on the exact same issue. Reliance in this regard is placed by
Dr. Bajpai on the judgments of this Court in the cases of Manpower
Services India Pvt. Ltd. v. CIT, (2021) 430 ITR 399 (Delhi), Virgin
Atlantic Airways Ltd. v. PCIT, W.P.(C) 5978/2021 dated 29.07.2021, and
Hero Wind Energy Private Limited v. CIT (TDS) Delhi, W.P.(C)
6184/2021.
7. Further, the petitioner in its application has made detailed submissions
regarding the nature of services rendered by them and categorical
explanation as to why their case particularly does not fall within the ambit of
FTS. However, neither has any finding been recorded, nor any reasons been
provided in the impugned order with regard to the said submissions. Even
the judgments relied upon by the petitioner, and also the orders of the
Tribunal in the case of the assessee for AYs 2020-21 and 2021-22 have also
not been dealt with in the impugned order while rejecting the application.
8. He has vehemently objected to the stand of the Revenue that it is in
the process of filing an appeal against the order of the Tribunal as it has not
accepted the decision as final. He has referred to the decision of the
Supreme Court in Union of India v. Kamlakshi Finance Corporation Ltd.
1992 Supp (1) SCC 443, which was followed by the Supreme Court in
Mohan Lal Santwani v. Union of India, (2022) 449 ITR 476 (SC) and also
by us in a recent decision titled Zscaler Inc. v. DCIT, 2025:DHC:11752-
DB, to contend that the mere filing of an appeal against an order does not
WP(C) No.13473/2025 Page 5 of 16
result in the assailed order becoming inoperative, and the authorities are still
mandated to comply with the same.
9. Further, Dr. Bajpai has endeavored to establish that even on facts, it is
clear that there is no issue of FTS in the present case. It is settled position
that managerial support services do not constitute FTS as no technical know-
how is “made available” and hence, the petitioner is not taxable under the
India-UK DTAA. As per Article 13(4) of the India-UK DTAA, the term
“fees for technical services” means consideration for rendering any technical
or consultancy services which make available technical knowledge,
experience, skill, know-how, including transfer of technical plan or design.
Therefore, the support services rendered by the petitioner to its Indian group
entity, which pertained to day-to-day business operations, including
marketing and communications, human resources, legal, finance, and related
functions, with the objective of enhancing operational efficiency, are not
technical in nature and do not “make available” any technical knowledge,
skill, or know-how to the recipients. Consequently, the consideration
received by the petitioner for such services cannot be classified as FTS. He
has distinguished the definition of FTS in the DTAA as against the
definition of the same in the domestic act, which provides that FTS “means
any consideration (including any lump sum consideration) for the rendering
of any managerial, technical or consultancy services”, to contend that
managerial services has been categorically excluded from the scope of FTS
under the DTAA, and as such no question of their taxability arises. To
buttress his argument, he has relied on the judgments in the cases of Steria
(India) Ltd. v. Commissioner of Income Tax, [2016] 72 taxmann.com 1
(Delhi), Commissioner of Income Tax v. Kotak Securities, [2016] 67
WP(C) No.13473/2025 Page 6 of 16
taxmann.com 356 (SC), Commissioner of Income Tax v. De Beers India
Minerals Pvt. Ltd., [2012] 346 ITR 467 (Kar), Director of Income Tax v.
Guy Carpenter & Co. Ltd., [2012] 20 taxmann.com 807 (Delhi) and
Commissioner of Income Tax v. Bio Rad Laboratories [Singapore], (2023)
459 ITR 5. It is submitted that these judgments have been relied upon by the
Tribunal while passing the orders for the AYs 2020-21 and 2021-22.
10. He added that as the primary activity of managerial support services
falls outside the scope of FTS, any ancillary activities linked thereto, such as
the reimbursements received by the petitioner for expenses incurred on
behalf of its Indian group entities also fall outside the purview of FTS and
are, therefore, not taxable under the India–UK DTAA.
11. He has also controverted the reliance placed by the learned counsel
for the Revenue on the judgment in National Petroleum Construction Co.
v. Deputy Commissioner of Income Tax, Circle-2(2)(2), International
Taxation, New Delhi [2019] 112 taxmann.com 364 (Delhi) by stating that
the same was rendered in the context of a permanent establishment
determination. Even the factual matrix is fundamentally different, as in that
case, the Court was confronted with four questions- (i) PE attribution, (ii)
characterisation of income, (iii) inconsistent stand by the assessee, and (iv)
re-appreciation of treaty provisions. None of these questions arise in the
present case, as the issue here is limited to the mechanical rejection of an
application under Section 197 of the Act.
12. He has referred to a host of judgments delivered by this Court, where
the Court has quashed certificates and orders passed by the assessing officer
under Section 197 of the Act, and directed issuance of Nil or lower
withholding certificates. His case is that the petitioner stands on a stronger
WP(C) No.13473/2025 Page 7 of 16
footing than the assessee in Zscaler Inc. (supra), as in the instant matter all
relevant information, including documents were all placed on record before
the assessing officer passing the order. It is submitted that remanding the
matter back to the assessing officer would amount to granting him a second
opportunity, despite having derelicted in its own duty under the provisions
of the law.
13. He has prayed for quashing of the impugned certificate and order and
issuance of a nil withholding certificate.
14. Per contra, Mr. Shlok Chandra, learned Senior Standing Counsel for
the respondent/Revenue stated that the petition misconceives both the scope
and purpose of the proceedings under Section 197 of the Act, which are
inherently tentative, provisional, and intended only to enable a prima facie
safeguard of revenue pending regular assessment. Further, he submitted that
the Revenue has not accepted the orders of the Tribunal for AYs 2020-21
and 2021-22 and has already filed an appeal against the former before this
Court, and a Miscellaneous Application has been filed before the Tribunal
against the latter. Once the correctness of the Tribunal‟s findings is under
challenge in appellate and rectificatory proceedings, the issue of law cannot
be said to have attained finality.
15. That apart, he stated that even assuming that favourable findings exist
for earlier years, it is a well-settled proposition of tax jurisprudence that the
principle of res judicata does not apply to income-tax proceedings,
especially where different assessment years are involved. Accordingly, even
if the Tribunal has taken a particular view for earlier assessment years, the
assessing officer is neither barred nor estopped from independently
examining the issue for the relevant financial year, particularly at the stage
WP(C) No.13473/2025 Page 8 of 16
of Section 197 proceedings. Reliance in this regard is placed on the
judgments in National Petroleum Construction Co. (supra) and New
Jehangir Vakil Mills Co. Ltd. v. Commissioner of Income Tax, [1963] 49
ITR 137 (SC).
16. Mr. Chandra has further contended that the impugned order is a
speaking order, as the assessing officer has expressly recorded that issuance
of a Nil Withholding Certificate would be premature, as determination of
taxable income for FY 2025–26 cannot be undertaken at that stage. The
impugned order clearly records that, in order to protect the interest of
revenue, tax is required to be deducted at a specified rate on a prima facie
basis. This reasoning squarely aligns with the statutory scheme of Sections
195 and 197, which permit provisional safeguards pending regular
assessment. He stated that a speaking order in the context of Section 197 of
the Act cannot be equated with a reasoned assessment order under Section
143(3) of the Act. The statute requires the assessing officer to apply his
mind to the material available and arrive at a tentative satisfaction. The
impugned order meets this requirement by recording the stage of
proceedings, the impossibility of final determination, and the necessity of
revenue protection.
17. He has also contested the reliance placed by Dr. Bajpai on the
judgment in Manpower Services India (supra) by stating that in that case,
the controversy arose because the assessing officer had taken inconsistent
stands across different assessment years, whereas in the present case, the
stand taken is that the issue of taxability is contentious, pending
adjudication, and incapable of final determination at the Section 197 stage.
There is no material on record to show that the Revenue has accepted the
WP(C) No.13473/2025 Page 9 of 16
claim of the petitioner for the previous years without reservation. On the
contrary, the Revenue has challenged the orders of the Tribunal,
demonstrating a consistent and bona fide dispute on the legal
characterisation of the payments received by the petitioner.
18. That apart, he submitted that in the present case the nature of the
receipts arising from licensing of proprietary academic platforms, global
systems and brand exploitation coupled with revenue linked consideration
gives rise to a bona fide and live dispute as to whether the payments
constitute Royalty or FTS or Included Services under the Act and the
DTAA. In such circumstances issuance of a Nil Withholding Certificate
would irreversibly prejudice the Revenue, whereas deduction at the
applicable DTAA rate of 15% causes no comparable prejudice to the
petitioner who retains the statutory right to seek refund upon final
adjudication. The impugned order records the impossibility of undertaking a
conclusive assessment at this stage of proceedings and the necessity of
revenue protection, thereby satisfying the requirements of a speaking order
within the limited scope of Section 197 of the Act.
19. He has sought dismissal of the petition.
20. Having heard the learned counsel for parties and perused the record,
the short question that arises for consideration is whether the assessing
officer is justified in rejecting the application of the petitioner/assessee for
Nil Withholding Certificate vide order dated 09.06.2025 and certificate
dated 30.07.2025.
21. The reasoning given by the assessing officer is primarily that as an
assessment is not possible at the time of consideration of the application, tax
WP(C) No.13473/2025 Page 10 of 16
is to be deducted at 15% to safeguard the interests of the Revenue. Relevant
part of the order of the assessing officer reads as under:-
“3. The applicant entered into an agreement with above
mentioned Indian entities to provide services in the nature
of educational quality improvement, financial consulting,
improved personnel strategy, business advisory services,
corporate affairs, marketing, consulting, computer and
information technology advisory services. As per
description of the services in the services agreement, it is
seen that the services are of the nature of Fees for
Included Services (FIS) as per India-UK DTAA.
4. The business operations of the Assessee is primarily
providing management and support services for learning
technology and consultancy services to its group entities,
which in turn manage the schools in their respective
jurisdictions. The Assessee receives license fees for
providing access to the online platform to the afore-
mentioned three educational societies.
5. Certificate u/s 197 of the Income-tax Act is a very
premature stage for determining income for AY 2026-27
and assessment is not possible at this very point of time,
hence, in order to protect the interest of revenue,
certificate u/s 197 of the Income-tax Act may be issued to
deduct tax at source @ 15% (excluding surcharge and
cess) on the payment of Rs.22,22,77,000/- for reporting
purpose only.”
22. The reasoning is that issuance of certificate under Section 197 of the
Act is at a premature stage for determination of the income for AY 2026-27
and as an assessment is not possible at that point of time, in order to protect
the interests of the Revenue, certificate under Section 197 of the Act may be
issued to deduct the tax at source @15% on the payment of
Rs.22,22,77,000/- for reporting purposes only.
WP(C) No.13473/2025 Page 11 of 16
23. The submission of Dr. Bajpai primarily is that the services rendered
by the petitioner are purely managerial in nature and do not partake the
character of FTS under Section 9(1)(vii) of the Act and also under Article 13
of the DTAA, as per which, only technical or consultancy services that make
available technical knowledge, skill, or know-how are taxable. In this case,
the petitioner has a subsidiary in India namely Nord India, to which the
petitioner extends routine management and administrative support services.
It is also his submission that the Tribunal in the case of the petitioner itself
for AYs 2020-21 and AY 2021-22 has categorically held that the
consideration received for services rendered to Nord India would not be
taxable as FTS as per the DTAA.
24. On the other hand, Mr. Chandra for the Revenue has justified the
impugned order and the certificate rejecting the application for grant of the
Nil Withholding Certificate.
25. Suffice it to state, while deciding an application under Section 197 of
the Act, the assessing officer needs to satisfy the requirements imposed by
Rule 28AA of the Rules, which we have reproduced in paragraph 5 above.
The relevant considerations have been laid down therein, which includes, (i)
tax payable on the estimated income of the previous year relevant to the AY;
(ii) tax payable on the assessed or returned income or estimated income for
the last four previous years; (iii) existing tax liability under the Act and the
Wealth Tax Act, 1957; and (iv) advance tax payment (tax deducted at source
and tax collected at source) for the AY relevant to the previous year till the
date of making the application.
26. As is apparent, the impugned order does not state whether these
factors were really considered by the assessing officer while reaching his
WP(C) No.13473/2025 Page 12 of 16
conclusion. There are already two determinations by the Tribunal of AY
2020-21 and AY 2021-22, which have been decided on 18.02.2024 and
25.10.2024. It is the case of the Revenue that they have filed an appeal with
regard to AY 2020-21 before this Court and a Miscellaneous Application for
AY 2021-22 before the Tribunal. However, this argument would not help
the case of the Revenue, as the Supreme Court in the case of Kamlakshi
Finance Corporation Ltd. (supra) has unequivocally stated as under:-
“7. … The position now, therefore, is that, if any order
passed by an Assistant Collector or Collector is
adverse to the interests of the Revenue, the immediately
higher administrative authority has the power to have
the matter satisfactorily resolved by taking up the issue
to the Appellate Collector or the Appellate Tribunal as
the case may be. In the light of these amended
provisions, there can be no justification for any
Assistant Collector or Collector refusing to follow the
order of the Appellate Collector or the Appellate
Tribunal, as the case may be, even where he may have
some reservations on its correctness. He has to follow
the order of the higher appellate authority. This may
instantly cause some prejudice to the Revenue but the
remedy is also in the hands of the same officer. He has
only to bring the matter to the notice of the Board or
the Collector so as to enable appropriate proceedings
being taken under Section 35-E(1) or (2) to keep the
interests of the department alive. If the officer's view is
the correct one, it will no doubt be finally upheld and
the Revenue will get the duty, though after some delay
which such procedure would entail.”
27. Even this Court on an identical issue, in Zscaler Inc. (supra) has
referred to the above decision of the Supreme Court, and held as under:-
“62. The submission of Mr. Agarwal that the Revenue
is in the process of filing an appeal against the order of
the ITAT, is of little help to the Revenue, as the law in
WP(C) No.13473/2025 Page 13 of 16
this regard has been quite well settled by the Supreme
Court in the case of Union of India v. Kamlakshi
Finance Corporation Ltd, (1991) 55 ELT 433 SC,
wherein it was held that the order of higher appellate
authorities should be followed unreservedly and the
mere fact that the decision is not acceptable to the
Revenue cannot be a ground for not following the
decision of the higher authority. Nothing has been
placed before us to show that the order of the ITAT has
been set aside.”
28. If that be so, until the conclusion arrived at by the Tribunal for AYs
2020-21 and 2021-22, are set aside or reversed, they would be binding on
the Revenue. The fact that an appeal has been preferred cannot be the stand
of the respondent/Revenue to justify the impugned order. Even the issue of
applicability of Rule 28AA of the Rules is well considered and settled. In
this regard, we may refer to the judgment of this Court in Manpower
Services India Pvt. Ltd. (supra) wherein it was held as under:
“24...
THE ASSESSING OFFICER CANNOT IGNORE THE
MANDATE OF RULE 28AA AND PROCEED ON ANY
OTHER BASIS AS THE GOVERNMENT IS BOUND
TO FOLLOW THE RULES AND STANDARDS THEY
THEMSELVES HAD SET ON PAIN OF THEIR
ACTION BEING INVALIDATED. CONSEQUENTLY,
THE IMPUGNED ORDER IS QUASHED ON THE
GROUND THAT THE DECISION MAKING
PROCESS IN THE RESENT CASE IS CONTRARY TO
LAW.
25. However, this Court is in agreement with the
submission of learned standing counsel for the
respondent that it is the decision making process and
not the decision that can be impugned in a writ
petition. To appreciate the decision making process, it
is necessary to outline the provision under which the
TDS rates have to be determined under Section 197 of
WP(C) No.13473/2025 Page 14 of 16
the Act. Rule 28AA of the Income Tax Rules prescribes
the procedure to be followed by the assessing officer in
determining the 'existing and estimated liability'.
...
“26. Perusal of the aforesaid Rule shows that the
considerations prescribed under clause (2) are
mandatory and the department is bound to determine
the yearly TDS rates on the four parameters prescribed
therein.
27. It is settled law that the Government is bound to
follow the rules and standards they themselves had set
on pain of their action being invalidated [See: Amarjit
Singh Ahluwalia Vs. State of Punjab & Ors.; 1975 (3)
SCR 82 and Ramana Dayaram Shetty Vs. International
Airport Authority of India & Ors.; (1979) 3 SCC 489].
Consequently, the assessing officer cannot ignore the
mandate of Rule 28AA and proceed on any other basis.
28. However, in the present case, the assessing officer
has not followed the aforesaid rule as there is no
reference in the impugned reason to any computation
carried out under Rule 28AA.”
29. The above position was reiterated by this Court in Virgin Atlantic
Airways Ltd. (supra), observing as under:
“11. We have considered the submissions made by the
learned counsel for the parties. The impugned
"speaking order" has been reproduced hereinabove.
Apart from stating that the petitioner may have other
sources of income, the impugned order does not reflect
compliance with rule 28AA of the Income-tax Rules,
1962. None of the considerations mentioned in rule
28AA appear to have been considered by the
respondent in passing the impugned "speaking order".
12. This court in Manpowergroup Services India Pvt.
Ltd. (supra) (authored by one of us (Justice
Manmohan)), has held that the Assessing Officer
cannot ignore the mandate of rule 28AA of the Rules
and proceed on any other basis, as the Government is
WP(C) No.13473/2025 Page 15 of 16
bound to follow the rules and standards they
themselves have set on the pain of their action being
invalidated. In the absence of following the said
mandate, the impugned order passed is liable to be
quashed. The relevant extract from the above-
mentioned judgment is reproduced hereinbelow (page
412 of 430 ITR) :
…
14. We may also take note of the judgment of this court
in Lufthansa Cargo AG (supra) wherein under similar
circumstances, this court had held that where an order
discloses non-application of mind to germane and
relevant considerations including the previous
assessment orders and the certificates issued under
section 197 of the Act, the order passed shall be
arbitrary and liable to be set aside.”
30. Though, the AO has held that determining the income for AY 2026-
27 is premature, the tax payable on the assessed or returned or estimated
income for the previous years; existing tax liability under the Act and the
Wealth Tax Act, 1957; and any advance tax payment, i.e., tax deducted at
source and tax collected at source for the AY relevant to the previous year
should have been considered for determining the application. It is clear that
these factors have not been actually considered, which displays the non-
application of mind of the assessing officer, making the impugned order and
certificate untenable.
31. Reliance has been placed by Mr. Chandra on the decision of the
Supreme Court in National Petroleum Construction Co. (supra) to contend
that the scope of judicial review is very limited and it is the process
undertaken by the assessing officer that needs to be looked into and not the
ultimate conclusion. The applicability of the judgment is contested by Dr.
Bajpai by stating that in the said judgment, the issues which fell for
WP(C) No.13473/2025 Page 16 of 16
consideration were relatable to- PE attribution; characterisation of income;
inconsistent stand by the assessee and re-appreciation of treaty provisions,
none of which arise for consideration in this case. We find the submission of
Mr. Bajpai appealing.
32. In any case, the assessing officer not having considered the issue from
the perspective of Rule 28AA of the Rules, it must be held that the statutory
requirement on which the application of this nature needs to be decided has
not been satisfied. As such, we are of the view that the impugned order and
certificate passed by the assessing officer is untenable and is liable to be
quashed. We order accordingly.
33. However, we find it apposite to remand the matter back to the
assessing officer, who shall consider the application filed by the
petitioner/assessee afresh, keeping in view the mandate of the law,
specifically Rule 28AA of the Rules, and without being influenced by the
filing of the appeal/application against the orders of the Tribunal for AYs
2020-21 and 2021-22, unless the same are set aside or varied either by this
Court or by the Tribunal.
34. The AO shall conclude above said exercise within a period of four
weeks from the receipt of copy of this order.
35. The petition is disposed of in the above terms.
V. KAMESWAR RAO , J
VINOD KUMAR, J
JANUARY 14, 2026
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