As per case facts, petitioners were disqualified from various Consular/Passport/Visa (CPV) service tenders at the technical bid stage, failing to meet the minimum qualifying score. They appealed, alleging the respondents ...
WP(C) No.1562/2026 and connected matters Page 1 of 40
* IN THE HIGH COURT OF DELHI AT NEW DELHI
% Judgment Reserved on: 17.02.2026
Judgment delivered on: 10.03.2026
Judgment uploaded on: As per Digital Signature~
+ W.P.(C) 1562/2026 CM APPL. 7584/2026 CM APPL. 9785/2026
E TRAV TECH LIMITED .....Petitioner
Through: Mr Parag P. Tripathi, Senior
Advocate with Mr Nakul Sachdeva,
Mr Shreyansh Rathi, Mr Sagar Arora,
Ms Shrinkhla Tiwari, Mr Abhinandan
Sharma, Mr Karan Sharma, Advs
versus
UNION OF INDIA & ANR. .....Respondents
Through: Mr Chetan Sharma, ASG with Mr.
Shashank Dixit, Adv. CGSC, Mr.
Kunal Raj Adv.
Mr. Saurabh Kirpal, Senior Advocate
with Mr Siddharth Dharmadhikari,
Ms Devanshi Singh, Mr Bharat Bagla,
Ms Kunika Bansal, Ms Aaliya Waziri,
Advs.
Mr. Rohan Sharma, Adv for
Applicant/ Intervenor.
+ W.P.(C) 1032/2026 CM APPL. 5013/2026 CM APPL. 8771/2026
E TRAV TECH LIMITED .....Petitioner
Through: Mr Anurag Ahluwalia, Sr Advocate
with Mr Nakul Sachdeva, Mr
Shreyansh Rathi, Mr Sagar Arora, Ms
Shrinkhla Tiwari, Mr Abhinandan
Sharma, Mr Karan Sharma, Advs
versus
UNION OF INDIA & ANR ......Respondents
Through: Mr Chetan Sharma, ASG with Mr.
Shashank Dixit, Adv. CGSC, Mr.
WP(C) No.1562/2026 and connected matters Page 2 of 40
Kunal Raj Adv.
Mr. Rohan Sharma, Adv for
Applicant/Intervenor
+ W.P.(C) 1181/2026 CM APPL. 5768/2026
E TRAV TECH LIMITED .....Petitioner
Through: Mr Anurag Ahluwalia, Sr Advocate
with Mr Nakul Sachdeva, Mr
Shreyansh Rathi, Mr Sagar Arora, Ms
Shrinkhla Tiwari, Mr Abhinandan
Sharma, Mr Karan Sharma, Advs
versus
UNION OF INDIA & ANR ......Respondents
Through: Mr Chetan Sharma, ASG with Mr.
Shashank Dixit, Adv. CGSC, Mr.
Kunal Raj Adv.
Mr. Rohan Sharma, Adv for
Applicant/Intervenor
+ W.P.(C) 1847/2026 CM APPL. 8931/2026
E TRAV TECH LIMITED .....Petitioner
Through: Mr Anurag Ahluwalia, Sr Advocate
with Mr Nakul Sachdeva, Mr
Shreyansh Rathi, Mr Sagar Arora, Ms
Shrinkhla Tiwari, Mr Abhinandan
Sharma, Mr Karan Sharma, Advs
versus
UNION OF INDIA & ANR ......Respondents
Through: Mr Chetan Sharma, ASG with Mr.
Shashank Dixit, Adv. CGSC, Mr.
Kunal Raj Adv.
Mr. Rohan Sharma, Adv for
Applicant/Intervenor
+ W.P.(C) 1893/2026 CM APPL. 9186/2026
AL HIND TOURS AND TRAVELS PVT LTD .....Petitioner
Through: Mr. Santhosh Krishnan, Mr. Zulfiker
Ali P.S., Mr. Ashwin Joseph and Ms.
Lebina Baby, Advs.
WP(C) No.1562/2026 and connected matters Page 3 of 40
versus
UNION OF INDIA & ANR ......Respondents
Through: Mr. Chetan Sharma, ASG with Ms.
Avshreya Pratap Singh Rudy, CGSC,
Ms. Usha Jamnal, Ms. Nyasa Sharma,
Mr. Ankit Khatri, Ms. Akshi Bali, LC
for MEA, Mr. Ashique Karattil, OSD,
MEA, Advs.
+ W.P.(C) 2131/2026 CM APPL. 10366/2026
M/S VERASYS LIMITED .....Petitioner
Through: Mr. Dinesh Mathur, Mr. Bhuvnesh
Satija, Ms. Vibhooti Malhotra, Mr
Yash Baraliya, Mr. Aniket Khanduri,
Advs.
versus
UNION OF INDIA & ANR ......Respondents
Through: Mr Chetan Sharma, ASG with Mr.
Rohan Jaitley, CGSC, Mr. Dev Pratap
Shahi, GP, Mr. Varun Pratap, Mr.
Yogya Bhatia, Advs.
+ W.P.(C) 2215/2026 CM APPL. 10741/2026
M/S VERASYS LIMITED (FORMERLY KNOWN AS VERASYS
TECHNOLOGIES PRIVATE LIMITED) .....Petitioner
Through: Mr. Harmeet Singh, Adv.
versus
UNION OF INDIA & ANR ......Respondents
Through: Mr Chetan Sharma, ASG with Mr.
Rohan Jaitley, CGSC, Mr. Dev Pratap
Shahi, GP, Mr. Varun Pratap, Mr.
Yogya Bhatia, Advs.
+ W.P.(C) 2243/2026 CM APPL. 10823/2026
M/S VERASYS LIMITED (FORMERLY KNOWN AS VERASYS
TECHNOLOGIES PRIVATE LIMITED) .....Petitioner
Through: Mr. Dinesh Mathur, Mr Bhuvnesh
Satija, Ms. Vibhooti Malhotra, Mr
Yash Baraliya, Mr. Aniket Khanduri,
WP(C) No.1562/2026 and connected matters Page 4 of 40
Advs.
versus
UNION OF INDIA & ANR ......Respondents
Through: Mr Chetan Sharma, ASG with Mr.
Rohan Jaitley, CGSC, Mr. Dev Pratap
Shahi, GP, Mr. Varun Pratap, Mr.
Yogya Bhatia, Advs.
+ W.P.(C) 2244/2026 CM APPL. 10825/2026
M/S VERASYS LIMITED .....Petitioner
Through: Mr. Dinesh Mathur, Mr Bhuvnesh
Satija, Ms. Vibhooti Malhotra, Mr
Yash Baraliya, Mr. Aniket Khanduri,
Advs.
versus
UNION OF INDIA & ANR. .....Respondents
Through: Mr Chetan Sharma, ASG with Mr.
Rohan Jaitley, CGSC, Mr. Dev Pratap
Shahi, GP, Mr. Varun Pratap, Mr.
Yogya Bhatia, Advs
+ W.P.(C) 2804/2026, CM APPL. 13565/2026
E TRAV TECH LIMITED .....Petitioner
Through: Mr. Anurag Ahluwalia, Sr. Adv. with
Mr. Nakul Sachdeva, Sagar Arora
Shreyansh Rathi, Advs.
versus
UNION OF INDIA & ANR. .....Respondents
Through: Ms. Avshreya Pratap Singh Rudy,
CGSC with Mr. Ankit Khatri, Ms.
Usha Jamnal, Ms. Nyasa Sharma,
Advs.
CORAM:
HON'BLE MR. JUSTICE V. KAMESWAR RAO
HON'BLE MS. JUSTICE MANMEET PRITAM SINGH ARORA
WP(C) No.1562/2026 and connected matters Page 5 of 40
JUDGMENT
V. KAMESWAR RAO, J.
CM APPL. 9877/2026(to file additional documents) in W.P.(C)
1893/2026
1.For the reasons stated in the application, the additional documents are
taken on record.
2.The application is disposed of.
CM APPL. 10365/2026 (exemption) in W.P.(C) 2131/2026
3.Exemption is allowed subject to all just exceptions.
4.The application is disposed of.
W.P.(C) 1562/2026 CM APPL. 7584/2026 CM APPL. 9785/2026;
W.P.(C) 1032/2026 CM APPL. 5013/2026 CM APPL. 8771/2026;
W.P.(C) 1181/2026 CM APPL. 5768/2026;
W.P.(C) 1847/2026 CM APPL. 8931/2026;
W.P.(C) 1893/2026 CM APPL. 9186/2026;
W.P.(C) 2131/2026 CM APPL. 10366/2026;
W.P.(C) 2215/2026 CM APPL. 10741/2026;
W.P.(C) 2243/2026 CM APPL. 10823/2026;
W.P.(C) 2244/2026 CM APPL. 10825/2026; and
W.P.(C) 2804/2026 CM APPL. 13565/2026.
5.These captioned petitions have been filed assailing the decisions of
the respondents whereby the bids of the petitioners in various tenders floated
by the respondents have been declared as non-qualified at the technical bid
stage, without assigning any reasons. Since all the petitions raise a common
issue, we shall proceed to decide them together.
WP(C) No.1562/2026 and connected matters Page 6 of 40
FACTUAL MATRIX
6.The petitioner in W.P.(C) 1562/2026, W.P.(C) 1032/2026, W.P.(C)
1181/2026, and W.P.(C) 1847/2026, E TRAV Tech Limited, is a B2B
Travel Tech platform providing flights, hotels, holiday packages, Visa,
cruises and advance technology solutions including API and white label
services. The respondent no.1 in all four petitions is the Union of India,
through the Ministry of External Affairs. The respondent no.2 in W.P.(C)
1562/2026 is the Embassy of India, Abu Dhabi, United Arab Emirates
(UAE); in W.P.(C) 1032/2026 is the High Commission of India, Canberra,
Australia; and in W.P.(C) 1181/2026 is the Embassy of India, Riyadh,
Saudi Arabia and in W.P.(C) 1847/2026 is the Embassy of India, Kuwait.
7.The petitioner in W.P.(C) 1893/2026, Al Hind Tours and Travels
Private Limited, is a B2B and B2C Travel tech platform providing flights,
hotel, holiday packages, Visa, cruises, and also advance technology
solutions including API and white label services. The respondent no.1 is the
Union of India, through the Ministry of External Affairs and the respondent
no.2 is the Embassy of India, Kuwait.
8.The petitioner in W.P.(C) 2215/2026, W.P.(C) 2243/2026, W.P.(C)
2244/2026, and W.P.(C) 2131/2026 is Verasys Limited, a specialised IT
enabled service provider, and a licensed certified authority under Section 21
of the Information and Technology Act, 2000. It has been engaged in
critical e-governance projects for the Government of India primarily in the
form of issuance, authentication and life cycle management of Digital
Signatures Certificates and e-sign services. The respondent no.1 in all four
petitions is Union of India, through the Ministry of External Affairs. The
WP(C) No.1562/2026 and connected matters Page 7 of 40
respondent no.2 in W.P.(C) 2215/2026 is the Embassy of India, Riyadh,
Saudi Arabia; in W.P.(C) 2243/2026 is the Embassy of India, Kuwait; in
W.P.(C) 2244/2026 is the Embassy of India, Abu Dhabi, UAE and in
W.P.(C) 2131/2026 is the High Commission of India, Canberra, Australia.
9.After we reserved judgment in the above matters, a fresh writ petition
being W.P.(C) No.2804/2026 filed by E-TRAV Tech Limited came up for
hearing on 27.02.2026, agitating the same issue. We issued notice in the
petition, which was duly accepted. After hearing the learned counsel for the
parties, we reserved the matter for judgment along with the other matters.
The respondent no.1 in this petition is the Union of India through the
Ministry of External Affairs and the respondent no.2 is the High
Commission of India, London, United Kingdom (UK).
10.It is the case of the petitioners that the respondents on various dates
issued various Request for Proposal (RFP) for the outsourcing of
Consular/Passport/Visa (CPV) services at the respective Indian Embassies
and High Commissions. The RFPs provide for a two tier tender process
consisting of technical bids and financial bids. Chapter XV: Selection of
Bidders/Award of Contract, Clause B (II) (a) of the RFPs, specifically
provided that the bidding companies that do not qualify in the technical bid
stage shall be informed of the reasons for their disqualification by email.
11.The petitioners submitted their technical bids and financial bids on
various dates. The technical bids were opened, pursuant to which, the results
were published and the petitioners were informed that they have failed to
achieve the minimum qualifying score of 70% and as such were not
qualified to the financial bid stage of the tender process. The case of the
WP(C) No.1562/2026 and connected matters Page 8 of 40
petitioners is that even though they were informed of the overall marks
obtained by them, no reasons or the breakup of marks for each criteria of the
technical evaluation were provided by the respondents, which they were
obligated to do under the conditions the RFPs.
12.A chart detailing the concerned RFPs, and the marks obtained by the
respective petitioners in the technical evaluation is produced hereunder:
S.
No
W.P.(C)
No.
Petitione
r
Location RFP Impugned
order/
communic
ation
Marks
obtain
ed
Statements
made by
respondent
s in pre-bid
queries
Status
1. 2215/2026 Verasys
Limited
Riyadh,
Saudi
Arabia
RIY/CONS/551/
02/2025 dated
21.11.2025
11.01.2026 51.11 Cumulative
Marks will
be given
Financial
Bid not
opened
2. 2243/2026 Verasys
LimitedKuwait
KUW/CONS/41
5/03/2025 dated
20.11.2025
04.02.2026 54.5 Cumulative
Marks will
be given
Financial
Bid not
opened
3. 2244/2026 Verasys
Limited
Abu
Dhabi,
UAE
ABU/CONS/41
5/17/2025 dated
20.11.2025
30.01.2026 61.5 Breakdown
will be
given
Financial
Bid not
opened
4. 1562/2026 E TRAV
Tech
Limited
Abu
Dhabi,
UAE
ABU/CONS/41
5/17/2025 dated
20.11.2025
30.01.2026 67.5 Breakdown
will be
given
Financial
Bid not
opened
5. 1032/2026 E TRAV
Tech
Limited
Canberra,
Australia
CAN/CONS/41
5/02/2025 dated
17.11.2025
09.01.2026 62.2 Cumulative
Marks will
be given
Financial
Bid
opened
6. 1181/2026 E TRAV
Tech
Limited
Riyadh,
Saudi
Arabia
RIY/CONS/551/
02/2025 dated
21.11.2025
12.01.2026 59.96 Cumulative
Marks will
be given
Financial
Bid not
opened
7. 1847/2026 E TRAV
Tech
Limited
Kuwait
KUW/CONS/41
5/03/2025 dated
20.11.2025
04.02.2026 55.5 Cumulative
Marks will
be given
Financial
Bid not
opened
8. 1893/2026 Al Hind
Tours &
Travels
Pvt
Limited
Kuwait KUW/CONS/41
5/03/2025 dated
20.11.2025
04.02.2026 60 Cumulative
Marks will
be given
Financial
Bid not
opened
9. 2131/2026 Verasys
Limited
Canberra,
Australia
CAN/CONS/41
5/02/2025 dated
17.11.2025
06.01.2026 61.25 Cumulative
Marks will
be given
Financial
Bid
opened
10. 2804/2026 E TRAV
Tech
Limited
London,
UK
LON/PPT/415/0
1/2025-Vol (III)
dated
20.11.2025.
20.02.2026 65.63 Cumulative
Marks will
be given
Financial
Bid not
opened
13.We note that the tender processes are at the stage of security
WP(C) No.1562/2026 and connected matters Page 9 of 40
clearance/verification, except in W.P.(C) 1032/2026 and W.P.(C) 2131/2026
(the Australia tender), wherein financial bids have been opened.
SUBMISSIONSONBEHALFOFTHEPETITIONERS
14.Mr Parag P. Tripathi, learned Senior Counsel for the petitioners
submitted at the outset that tender processes are subject to judicial review
within the parameters of interference which have been laid down by the
Courts. Therefore, any construction of the RFPs that insulates technical
evaluation from meaningful scrutiny would be inconsistent with the
principle of judicial review and merits rejection.
15.He stated that the tendering process has been deliberately made
opaque by the respondents for three main reasons:-
i)The breakup of marks for each criteria of technical evaluation
has not been provided by the respondents;
ii)No reasons have been provided to the petitioners to justify the
evaluation / marks awarded; and
iii)There is no disclosure of the marks which have been awarded
to the competitors of the petitioners, or the reasons thereof.
16.It is his case that the respondents were obligated under the RFPs to
provide reasons for rejection of technical bids. Clause 6 of the RFPs clearly
provide for the applicability of the General Financial Rules, 2017 (GFR) to
the RFPs. As such, the respondents were bound to follow Rule 173(iv) of the
WP(C) No.1562/2026 and connected matters Page 10 of 40
GFR 2017 which reads as under:-
“(iv) Suitable provision should be kept in the bidding
document to enable the bidder to question the bidding
conditions, bidding process and /or rejection of its bid. The
reasons for rejecting a tender or non-issuing a tender
document to a prospective bidder must be disclosed where
enquiries are made by the bidder.”
17.That apart, Clause B(II) of Chapter XV of the RFPs specifically
provides that “the bidding companies that do not qualify the technical bid
stage, shall be informed of the reason(s) for the disqualification by email.”
18.Mr. Tripathi submitted that the impugned communications declaring
the petitioners non-qualified at the technical bid stage are completely non-
speaking and bereft of reasons. No explanation, evaluation details or score-
wise break up has been provided to demonstrate how the petitioners failed to
meet the qualifying threshold of 70% marks in the technical bid evaluation.
19.He has stated that this Court has held that the tendering authority is
required to explain the reasons for rejection of the technical bids in the case
titledGMDB Enterprises v. Sr Deputy CGDA AM, 2024 SCC OnLine 4281
(co-authored by one of us, Manmeet Pritam Singh Arora, J.) wherein the
petitioner’s bid for providing security manpower services was rejected at the
technical evaluation stage. In the online portal, the remark ‘not evaluated’
was found against the name of the petitioner. However, no information was
provided/communicated to the petitioner. This Court directed that the
tendering authority is required to supply information to the petitioner as
regards the reason for the rejection of their bid. Relevant part of the
judgment as relied upon by Mr. Tripathi is reproduced as under:-
“7…The Petitioner having participated in the impugned
WP(C) No.1562/2026 and connected matters Page 11 of 40
tender process is entitled to know the reasons for the
disqualification of its bid and not providing these answers
is contrary to the requirement of transparency. This is also
essential, so as to enable the Petitioner, to resolve the
deficiencies in its documents to participate in the future
tender”
20.He has also drawn our attention to a judgment of a co-ordinate bench
of this Court inAmit Brothers v. Chief Engineer, W.P(C)292/2012wherein
it was stated as under:-
“We may note that we have repeatedly emphasized in
various orders/judgments that whenever a tender is rejected
or tender documents are not issued and a party enquires
reasons, it is necessary that the reasons be communicated to
such a party to avoid unnecessary litigation as otherwise
the first round of litigation is to find out the reasons and the
second round of litigation is to challenge the reasons.
Despite this, the authorities persist in keeping silent over
such representations, which we strongly deprecate. We call
upon the learned standing counsel for UOI to ensure that all
the Government departments are circulated a
communication to disclose reasons in such cases where
enquiries are made by a contracting party to avoid
unnecessary litigation and a compliance report be filed
within two weeks. A copy of this order be circulated along
with the communication.
Insofar as the present case is concerned, learned standing
counsel for UOI states that the reasons why tender
documents have not been issued to the petitioner shall be
communicated on or before 16.04.2012 through a written
communication with a copy being handed over to learned
counsel for the petitioner.”
21.Pursuant to the orders of this Court inAmit Brothers (supra), the
Department of Expenditure, Ministry of Finance, issued Office Memoranda
dated 25.04.2013 and 20.05.2013 requiring all Ministries and government
WP(C) No.1562/2026 and connected matters Page 12 of 40
departments to follow Rule 160 (ii) of the GFR, 2005 [which is now Clause
173 (iv) of the GFR, 2017].
22.He stated that even in cases where the bid documents specified that
the tendering authority will have complete discretion in rejecting the bids,
the reasons for such rejection are to be mandatorily communicated. In this
regard, he has placed reliance on the judgment of the Supreme Court inStar
Enterprises v. CIDCO, (1990) 3 SCC 280.It is his submission that the
petitioners are entitled to ‘reasons sufficient to indicate the stand of the
appropriate authority’ which would enable the petitioners to exercise their
right of judicial review against the decision of the respondents. This would
necessarily include information regarding the marks awarded to all the
bidders criterion-wise, the benchmark / best offer reference used for relative
criteria and also the evaluation committee’s recorded remarks/reasons. It
must also explain the manner in which the petitioners’ bid have been
evaluated, as merely giving the breakup of the marks obtained in each
individual criteria would not be sufficient to indicate the reasons for
evaluation.
23.He has drawn our attention to the Annexure J of the RFPs to contend
that the nature of evaluation contemplated under Part III thereof, makes it
clear that the petitioners must be provided with the reasons on the basis of
which, other bidders were not disqualified. As per Part III of Annexure J of
the RFPs, the marks to be provided for different criteria at the technical
evaluation stage are based on ‘Mission’s judgment’.On several other
criteria, the marks are awarded on comparative / relative basis, related to the
‘best’ offer in those particular criteria. In this regard, our attention has been
WP(C) No.1562/2026 and connected matters Page 13 of 40
drawn to the following criteria contained in Annexure J of the RFPs.
a)Criteria 1a (location of Indian Consular Application Centers)
[ICAC]);
b)Criteria 2b (layout and physical infrastructure of the ICACs);
c)Criteria 3b (operational efficiency of submission process);
d)Criteria 4a (provision for application facilities at ICACs);
e)Criteria 4b (quality of organizational structure );
f)Criteria 6 (call centers);
g)Criteria7a (online enterprise web application and innovative web
design);
h)Criteria 7b (grievance redress mechanism arrangement and
analysis);
i)Criteria 9 (reputation of the bidding company)
24.Mr. Tripathi submitted that there is no issue of State interest or
official secrets in the information which is supplied by the bidders with
regard to the technical specifications of the ICACs, which are being
proposed to be developed. The information on the basis of which the
technical evaluation is made by the respondents is also not confidential. In
any case, the information relating to the area / layout of the incumbent
ICACs would be known once the tender process is completed. It is his
contention that once the decision is taken as regards the matter relating to
WP(C) No.1562/2026 and connected matters Page 14 of 40
the grant of tender, there is no justification to keep it secret. In this regard,
he has relied upon the judgment of the High Court of Jharkhand inState of
Jharkhand & Others v. Navin Kumar Sinha & Another, 2007 SCC
OnLine Jhar 221.Even assuming that there is a State interest/
confidentiality attached to the reason, justifying the manner of evaluation of
the bids, the same should nevertheless be provided to the petitioners in a
redacted form. He has relied upon the judgment of the Supreme Court in
Madhyamam Broadcasting Limited v. Union of India, (2023) 13 SCC 401
wherein it was held that even in cases where issues of national security are
involved, there is no blanket immunity from disclosure of all investigative
reports/reasons. Any non disclosure on the ground of confidentiality/national
security must satisfy the test of proportionality. Even where documents are
fairly excluded on such grounds, the Court may always permit disclosure of
the same, after redacting confidential portions.
25.He stated that though the respondents in the pre-bid responses
provided that the breakup of the marks of the technical bid evaluation shall
not be provided to the bidders, such bid clarifications cannot be relied upon
as a means to override the statutory position as well as specific mandate of
the tender conditions. Any response given by the respondents to a pre-bid
query raised by a bidder cannot preclude this Court from exercising the
power of judicial review. Such a clarification, at best, may bind the bidders
inter se, but it cannot shield an arbitrary, discriminatory or opaque
evaluation process from scrutiny under Article 14 and Article 226 of the
Constitution of India. In this regard, he has referred to the judgment of this
Court inIndian Hotels Company Limited v. Union of India, 2022 SCC
OnLine Del 912.
WP(C) No.1562/2026 and connected matters Page 15 of 40
26.It is also submitted that the petitioners have a reasonable suspicion of
cartelisation on the part of certain bidders participating the bidding process,
which further necessitates the need for a fair disclosure of the reasons for
rejection of the bids. Presently, a firm namely VFS Global is providing CPV
services in Australia for the price of 5 AUD, which has been the benchmark
from the year 2020 till 2025. The term of the contract with the bidder is
specified at Clause 25(i) and extension of the term would be as per mutual
consent. VFS Global provided CPV services for an additional two years at
5AUD as per mutually agreed extensions. The CPV services for Australia
were re-tendered in March, 2025. VFS Global quoted 50 AUD and was
declared as L3, while the L1 bidder quoted a price less than 5 AUD.
However, the tender was subsequently annulled due to the non-execution of
the contract by the L1 bidder. From November 2025, the CPV works are up
for re-tendering, which has been impugned in a writ petition bearing
W.P.(C) 1203/2026. He stated that as per rumors in the market, the present
bid of VFS Global has increased the quotation upto 25 times the current
CPV service fee. In the Australia tender, out of 6 participants, 4 have been
disqualified and VFS Global and another firm namely IVS Global are the
only parties that have qualified. This reflects a sharp and unexplained
escalation, nearly 30 times the last approved service fee of 5 AUD, and
raises a strongprima facieinference of cartelisation and bid rigging.
27.It is also stated that out of 24 locations where the respondents have
outsourced CPV services, 8 are presently being operated by VFS Global and
4 by IVS Global. Thus, the two bidders together control 50% of the total
outsourced operations. Such concentration of market share, in the hands of
only two entities, particularly in a competitive tendering frame work,
WP(C) No.1562/2026 and connected matters Page 16 of 40
strongly indicates the existence of a cartel or at the very least, a coordinated
understanding between them to retain and consolidate control over the
outsourced locations. The continued dominance of these two bidders, across
multiple locations demonstrates a pattern that undermines genuine
competition. It is also submitted that one of the bidders that failed to qualify
at the technical stage, was TCIL, which is presently contracted by the
Ministry of External Affairs to manage passport services across India. The
disqualification of such an entity on account of failure to meet the requisite
technical criteria is absurd, which further makes the petitioners doubt the
evaluation process carried out by the respondents.
28.While acknowledging that the scope of judicial review in matters of
tender is limited and Courts ordinarily refrain from interfering with technical
and commercial decisions of the procuring authority, Mr. Tripathi stated that
the present cases squarely cross the threshold for judicial interference
inasmuch as the disqualification of the petitioners is non-speaking, contrary
to contractual obligations to record and disclose reasons, and violative of
settled procurement norms of transparency. The continued refusal to
disclose the reasons, coupled with the obstinate stands of the respondents
raise serious doubts about the fairness of the tender process.
29.Mr. Tripathi has submitted that transparency in public procurement is
a universally recognised principle. He has referred to the manner in which
tender processes are carried out in Brazil, where bidding procedures are
governed by the ‘publicity principle’ ensuing societal participation,
regulatory oversight and proportionality. While proposals remain
confidential until opening of the bids, they become public thereafter for
WP(C) No.1562/2026 and connected matters Page 17 of 40
scrutiny by the participants and the public. Similarly, he has drawn our
attention to the European Union procurement laws, which place
transparency at the core of the award process. The contracting authorities are
remained to promptly inform bidders of award decisions, and upon request,
provide reasons for rejection and details of the successful tenders,
reinforcing accountability while maintaining limited safeguards for
confidentiality.
30.In support of his submissions that reasons for disqualification must
be provided to the petitioners, he has referred to the following judgments:-
a)Subodh Kumar Singh Rathour v. Chief Executive Officer and Ors,
(2024) 15 SCC 461;
b)Insituform Pipeline Rehabilitation Private Limited v. New Delhi
Municipal Council, 2022 SCC OnLine Del 73;
c)PKF Sridhar and Santharaman v. Airport Economic Regulatory
Authority of India, 2022 SCC OnLine Del 122;
d)BLS International Services Limited v. Union of India & Anr. WP
(C) 15997/2023, Order dated 12.12.2023;
e)Kranti Associates Private Limited v. Masood Ahmed Khan,(2010) 9
SCC 496; and
f)S.N. Mukherjee v. Union of India, (1990) 4 SCC 594.
31.Further, to demonstrate the importance of transparency and fairness in
State tenders, he has referred to the following judgments:-
WP(C) No.1562/2026 and connected matters Page 18 of 40
i)Banshidhar Construction Pvt. Ltd. v . Bharat Coking Coal
Limited & Ors, 2024 SCC OnLine SC 2700;
ii)Dutta Associates Pvt. Ltd. v. Indo Mercantiles Pvt.Ltd, (1997)
1 SCC 53; and
iii)Siemens Healthcare Pvt. Ltd. & Anr. v. Directorate General
of Health Services, Central Procurement Agency & Ors,
(2021) SCC OnLine Del 216.
32.Mr. Tripathi has contested the reliance placed by the respondents on
the judgment of the Supreme Court inAgmatel India Pvt Limited v.
Resoursys Telecom, (2022) 5 SCC 362,by stating that the petitioner therein
was disqualified from the tender for the supply of Tablets for school
children. The past performance criteria therein included a mandatory
requirement that the bidder should have supplied ‘similar category products’
for 80% of the bid quantity. Since the petitioners had previously only
supplied smart phones, the tendering authority decided the same would not
constitute ‘similar category products’ for the purpose of the bid. The
Supreme Court held that the author of the tender was the authority best
placed to interpret the tender requirements. He stated that the present case
has nothing to do with the interpretations of the conditions of the RFPs. The
challenge of the petitioners is to the manner in which the respondents have
evaluated technical qualification criteria as per the terms of the RFPs. He
has stated that where there have been allegations ofmala fideor
arbitrariness in the bid process, the Supreme Court has permitted bidders to
inspect the records of the tendering authority. Reference in this regard has
been made to the judgment of the Supreme Court inRochem Separations
WP(C) No.1562/2026 and connected matters Page 19 of 40
Systems v. Mazagon Boch Limited, (2006) 12 SCC 439.
33.He has prayed this Court direct the respondents to:
1)Communicate the criterion/sub criterion-wise technical scores
awarded to the petitioners;
2)Communicate brief recorded reasons/re-evaluation remarks
forming the basis of the technical disqualification and the scoring
of the petitioners;
3)Disclose the criterion-wise marks of all technically evaluated
bidders and the benchmarks/best offer references used for relative
criteria subject to redaction of commercially sensitive particulars,
if any.
34.Mr. Anurag Ahluwalia, learned Senior Counsel for the petitioners has
adopted the submissions made by Mr. Tripathi. Additionally, he stated that
the petitioners have complied with all mandatory and essential requirements
of the RFPs and there exists no material breach or deviation that could
justify the award of marks below the qualifying threshold of 70% marks. In
the absence of any identified non-compliance, the decision to declare the
petitioners technically non-qualified is perverse and unsustainable.
35.He submitted that Part III: Technical bid Evaluation Performa at Sr.
no. 1a provides for technical evaluation parameters relating to “location of
ICACs” and prescribes relative marking based on what is perceived as the
“best offer”, without defining any reference area, geographical limits, or
objective benchmarks against which accessibility, proximity, or primeness
WP(C) No.1562/2026 and connected matters Page 20 of 40
are to be assessed. In the absence of a disclosed reference zone or uniform
geographical frame, bidders are left to make assumptions as to the Mission’s
expectations, renderinginter secomparison inherently subjective and
arbitrary. Further, relative marking without pre-defined spatial parameters
confers unfettered discretion on the evaluating authority to decidepost facto,
what constitutes a “prime location”, “convenient access”, or “proximity”, in
violation of Article 14 of the Constitution of India. In the absence of any
disclosed scoring or reasons, it is inexplicable how the petitioners could
have been awarded anything less than the highest marks under this
parameter, which itself demonstrates the opacity and arbitrariness of the
evaluation process. He stated that such an open-ended criterion permits
shifting and undisclosed standards to be applied during evaluation, depriving
bidders of a fair and level playing field and making the evaluation incapable
of objective or judicial scrutiny.
36.He has contended that Part III: Technical Bid Evaluation Performa of
the RFPs at Sr. no. 8 provides for technical evaluation based on “record of
past performance with the Mission”, which inherently disadvantages new
entrants and, if applied mechanically, creates an impermissible entry barrier
in a public tender. The petitioners, being first-time bidders for the respective
Missions, could not have any prior performance record. However, the
petitioners cannot be penalised or awarded lesser marks solely on the ground
of them being newcomers, for such an approach would have the effect of
structurally favouring incumbents or entrenched players and defeats the very
object of competitive public procurement.
37.Mr. Santhosh Krishnan, learned Counsel for the petitioner in W.P.(C)
WP(C) No.1562/2026 and connected matters Page 21 of 40
1893/2026 has adopted the submissions made by Mr. Tripathi and Mr.
Ahluwalia. Additionally, he stated that the conditions of the RFPs have been
drawn up by the Government of India embodying the binding GFR 2017
which indicates that:
1.There must be transparency, fairness and elimination of arbitrariness in
the procurement process (Rule 173), in that:
a)The text of the biding documents must be self contained and
comprehensive.
b)Notification or clarification to bidding documents should be
published in the same manner as the initial bidding documents.
c)Reasons for rejection of the tender must be disclosed when
enquiry is made by the bidder.
2.Technical bids must be analysed by the committee which should
record reasons for accepting or rejecting technical proposals (Rule
189).
38.He stated that Annexure-J to the RFPs provide nine parameters for
which the scoring criteria is prescribed such that the evaluation happens on a
relative basis- almost every criterion involves negative marking where the
best or the optimal bid is given a higher score and the rest are given
relatively lower marks. The respondents have admitted that the marks
awarded were on a relative basis. Going by the scoring mechanism
prescribed in the tender, the reasons for acceptance of the successful
candidates is by necessity the reasons for rejections of the petitioners. In
other words, the success of other bidders is the reason that animates the
failure of the unsuccessful participants.
WP(C) No.1562/2026 and connected matters Page 22 of 40
39.He has also contested the reliance placed by the respondents on the
pre-bid clarifications, by stating that any response to anonymous queries at
the pre-bid conference is not determinative of the issue. No waiver can be
inferred from the same for the following reasons:
1.The response is inconsistent with the wordings of the tender.
2.The tender does not stipulate any response to queries at the pre-bid
stage.
3.In respect of the pre-bid query for the same RFPs with regard to the
Abu Dhabi tender, the Indian Embassy has given a contrary
clarification that marks obtained by the bidder in each of the respective
items will be communicated to the concern bidder.
4.The GFR 2017, permits modifications or clarifications to bidding
documents only in the same mode and manner adopted for issuance of
the RFPs.
5.The Government of India, who is the author of the RFP has issued no
clarifications/ modifications.
40.Further, Mr. Krishnan submitted that there can be no prejudice caused
to the Government of India or other bidders by the disclosure for the
following reasons:-
a)The disclosure will bepost-factoand cannot enable the bidder to
now improve its bid.
b)It is meant to enable the bidder to improve for the future and
WP(C) No.1562/2026 and connected matters Page 23 of 40
also for the purpose of a potential judicial review.
SUBMISSIONSONBEHALFOFTHERESPONDENTS
41.Mr. Chetan Sharma, learned Additional Solicitor General appearing
for the respondents has stated at the outset that the power of judicial review
in matters of tender is very limited, inasmuch as Courts would only examine
whether the decision making process is lawful, and would not venture into
the merits of the decision taken. Any interference by Courts in tender
matters would be warranted only when perversity is writ so large in a
decision that it results in unreasonableness or arbitrariness.Reliance in this
regard is placed on the judgment of the Supreme Court in the cases ofTata
Motors Limited v. The Brihan Mumbai Electric Supply & Transport
Undertaking and Ors, Civil Appeal No. 3897/2023andUflex Ltd. v.
Government of Tamil Nadu & Ors, Civil Appeal 4862-4863/2021.
42.He has outlined the following five issues that need determination in
these petitions:
(i)Whether the respondents are obligated to provide a breakup of
the marks along with reasonings rendered with respect to the
technical evaluation of the technical bid submitted by the
petitioners in the absence of any such provisions/mandate in the
RFP.
(ii)Whether the petitioners are entitled to disclosure of the
corresponding breakup of marks awarded to the technically
qualified bidders.
WP(C) No.1562/2026 and connected matters Page 24 of 40
(iii)Whether the petitioners can challenge the entire tender process
after being declared not qualified by the tendering authority at the
technical bid stage for not meeting the prescribed criteria expressed
in the RFP.
(iv)Whether the petitioners can side-step the undertaking
(Annexure E of the RFP) submitted by them along with the bid to
the tendering authority.
(v)Whether a writ of mandamus can be issued directing the
respondents to freshly re-evaluate the technical bid.
43.He stated that the petitioners by participating in the bidding process
impliedly accepted all the terms and conditions of the RPFs including the
evaluation methodology and the stipulation that only the total technical
scores would be communicated to the bidders. He has referred to Annexure-
E of the RFPs titled“Declaration by the Bidding Company”wherein,
Clause G states that the bidding company fully understands the provisions of
Annexure-K (financial bid), Annexure-D (mandatory criteria) and
Annexure-J (technical bid) and shall abide by the same. As such, it is clear
that the petitioners have accepted all terms and conditions of the RFPs, and
are now seeking to challenge the result of the technical bid after being
unsuccessful.
44.It has been submitted that any challenge to the terms and conditions
prescribed in the RFPs after participation in the tender process invites the
principle of ‘approbate and reprobate’ and constitutes violation of the
undertaking provided by the petitioners. Reliance in this regard is placed on
WP(C) No.1562/2026 and connected matters Page 25 of 40
the judgment of the Supreme Court in the case ofState of Uttar Pradesh v.
Karunesh Kumar and Ors, 2022 SSC OnLine SC 1706.
45.The primary grievance raised by the petitioners is with regard to the
alleged non-disclosure of parameter-wise or section-wise score breakups,
evaluation criteria and detailed reasons for the scores. These issues were
explicitly addressed during the pre-bid query stage, when a query was raised
regarding Chapter XV, Clause B(II)(c) of the RFPs which states“Before the
opening of the Financial Bids, the marks obtained by the various bidders in
the Technical Bid stage will be communicated by e-mail. For the sake of
transparency, will the mission also provide the score provided to the bidder
for each of the respective sections in the technical bid?”In response, the
respondent no.2 clarified that“Total scores of technical evaluation only will
be shared.”The petitioners had full knowledge of this clarification and
without any objections proceeded to submit their bids, thereby, waiving any
right to challenge the non-disclosure of detailed breakups at this stage.
46.He submitted that the decision to share only the total technical score is
a policy choice embedded in the RFPs to maintain the integrity and
confidentiality of the evaluation process, to prevent undue influence and
ensure efficiency in tender proceedings. This approach is neither arbitrary
nor opaque but is consistent with standard practices in government tenders,
where detailed internal evaluations are not routinely disclosed unless
expressly required by the tender document itself. The technical evaluation
was conducted by a duly constituted committee comprising of experts
familiar with CPV services, in a fair, objective, and non-discriminatory
manner. The parameters for evaluation, as detailed in Part III of the RFPs
WP(C) No.1562/2026 and connected matters Page 26 of 40
(Technical Bid Evaluation Performa), include aspects such as the location of
ICACs, offered area, records of past performance, manpower deployment,
software and technical solutions, call centre setup, biometric equipment,
value-added services, and experience in CPV services. The marks under
these parameters were awarded on a relative basis, comparing each bidder’s
proposal against the best offer received, as explicitly provided in the RFPs to
foster competition and select the most suitable service provider for sensitive
diplomatic services. The scores of the petitioners in the technical evaluation
reflect their comparative performance across these parameters and do not
indicate any unwarranted deduction or bias; rather, they demonstrate that
other bidders presented better proposals in certain areas. Each Mission’s
RFP is tailored to local requirements, involves different bidders, proposals,
and evaluation contexts, and cannot be used to infer inconsistency or
malafide,more so when the petitioners have failed to substantiate any
specific error, deviation or non-compliance in the evaluation process with
evidence.
47.Further, he has stated that Chapter XV: Selection of Bidders/Award of
Contract of the RFPs states that the bids will be opened in two stages i.e.
Stage 1 – Technical Bid and Stage 2 – Financial Bid. The Chapter further
elucidates the Technical Bid Evaluation Criteria and how the technical bids
will be examined and evaluated by the Outsourcing Committee and those
technical bids that do not fulfill the mandatory eligibility criteria will be
disqualified. The bidders are also required to make presentations at the time
of the evaluations of technical bids so as to evaluate the bidding company’s
understanding of the requirements of the tender and to assess the company’s
ability to meet them through the solutions proposed in the bid. Clause (f) of
WP(C) No.1562/2026 and connected matters Page 27 of 40
Chapter XV categorically states that marks will be given as per the
Mission’s judgment on the basis of the information provided by the bidding
company in Annexure-J and the explanation provided during the
presentation made by the bidder. It further notes that the detailed scoring
criteria can be found in the Technical Evaluation Proforma in Part-III of
Annexure-J. Clause (g) states that bidding companies that do not obtain a
minimum 70% qualifying marks (i.e. 70 marks out of total 100 marks) in the
technical evaluation as per Annexure-J will not be considered for
qualification to the financial evaluation stage.
48.Mr. Sharma also submitted that marks are awarded based on relative
quality and suitability of the proposal of the bidding company, which can be
assessed only by the Outsourcing Committee formed by the respective
Indian Embassy, as it is fully apprised of the local conditions and
operational requirements prevailing in the country where the ICAC is to be
established.
49.He has contested the allegation that the evaluation criteria are vague
or subjective, particularly regarding ICAC location (‘prime location’ and
‘proximity’) and area offered (beyond minimum without specified
gradation), by stating that the RFPs provide clear guidelines, and relative
marking allows for flexible yet fair assessment based on the proposals
submitted. Such criteria are standard in service-oriented tenders to ensure
practicality and applicant-centric setups, and they do not vest unfettered
discretion but are guided by the overarching objective of efficient CPV
service delivery.
50.He has also sought to controvert the issue raised by the petitioners
WP(C) No.1562/2026 and connected matters Page 28 of 40
with respect to the parameter of past performance, which the petitioners
claim as a disadvantage for new entrants, by stating that this criterion
rewards proven reliability in handling sensitive consular services, which is
essential for public interest and national security. The RFPs do not bar new
bidders but evaluates them holistically; the petitioners were not disqualified
solely on this ground but based on overall comparative scoring.
51.It is his submission that while the respondents do not allege any
specific violations of the RFP conditions by the petitioners; the non-
qualification stems purely from failing the minimum score threshold after
fair evaluation. No opportunity for clarification or hearing is mandated
under the RFPs for technical evaluations in a competitive bidding, and the
principles of natural justice are satisfied through the transparent pre-bid
process and communication of total scores.
52.As regards the plea of urgency and irreparable harm raised by the
petitioners, he submitted that financial bids have not yet been opened
(except in the Australia tender), pending necessary security verifications of
qualified bidders. The petitioners have suffered no immediate prejudice, and
granting any interim relief would unduly delay the outsourcing of critical
CPV services, causing greater harm to public interest, applicants in the
Missions, in particular the Indian Diaspora in those countries, which need to
be given more regard than the commercial interests of the petitioners. He
stated that therefore, the present petitions do not establish a case for
interference, lacks balance of convenience, and would cause irreparable
injury to public interest if entertained.
53.With respect to the pre-bid queries for the RFP for the Mission at Abu
WP(C) No.1562/2026 and connected matters Page 29 of 40
Dhabi, in particular “S.No. 51”, he stated that the Outsourcing Committees
which are constituted in the Indian Embassies where RFPs for outsourcing
of the CPV are floated, are independent tendering authorities. The reply to
the pre-bid query situated at “S.No. 51” is interpreted by the Outsourcing
Committee that the section-wise marks shall be provided to the respective
bidders after the conclusion of the tender process, with the objective of
providing an opportunity to the bidding companies to improve their
technical bids in subsequent tenders in the future. This approach is neither
arbitrary nor opaque but is consistent with the standard practices in
government tenders, where detailed internal evaluations are not routinely
disclosed before the conclusion of the tender process, unless expressly
required by the tender document itself.
54.Mr. Sharma has submitted that the terms and conditions of the RFPs
are in consonance with the GFR 2017, and conform to the measures
enshrined in Rule 173- Transparency, competition, fairness and elimination
of arbitrariness in the procurement process. The text of the RFPs is self
contained, comprehensive and without any ambiguities. As per Clause (xii)
of Rule 173, bids received should be evaluated in terms of the conditions
already incorporated in the bidding documents. The technical bids of the
petitioners were evaluated as per the criteria mentioned in Annexure J of the
RFPs, making the same in congruence with Rule 173 of the GFR 2017.
55.He has drawn our attention to the judgment of the Supreme Court in
the case ofAgmatel India Pvt. Ltd. (supra), to contend that interpretation of
the terms and conditions of the RFP squarely falls in the domain of the
tendering authority, and this Court may not interfere with the same, more so
WP(C) No.1562/2026 and connected matters Page 30 of 40
when no case of arbitrariness, unreasonableness, bias ormala fidehas been
made out by the petitioners. Relevant part of the judgment reads as under:
“The High Court, while supporting its process of reasoning,
has referred to such principles which, with respect, we find
entirely inapposite and beyond the periphery of the question
involved in the present case. As noticed, in such matter of
contracts, the process of interpretation of terms and 6
conditions is essentially left to the author of the tender
document and the occasion for interference by the Court
would arise only if the questioned decision fails on the
salutary tests laid down and settled by this Court in
consistent decisions, namely, irrationality or
unreasonableness or bias or procedural impropriety." The
Impugned actions fully comply with these tests, exhibiting
no irrationality, unreasonableness, bias, or impropriety.”
56.During the course of oral arguments, Mr. Sharma stated that the
respondents are willing to release the detailed breakup of the marks of the
petitioners, however, such an exercise may only be carried out once the
tender process is complete and a successful bidder has been selected.
Halting the tender process now would have serious ramifications, and would
be detrimental to public interest, especially with regard to the Indian
Diaspora in the Mission countries, who are being adversely affected by the
delay in CPV services. Commercial interests of the petitioners cannot be
allowed to trump larger public interest, and as such, the petitioners cannot
claim to have any vested rights to receive the complete breakup of their
marks or the reasons for their rejection, at this stage of the tender process.
57.According to him, the present petitions do not establish a case for
interference, lacks balance of convenience, and would cause irreparable
injury to public interest if entertained, and they need to be dismissed with
WP(C) No.1562/2026 and connected matters Page 31 of 40
exemplary costs to deter frivolous litigation in contractual matters.
ANALYSIS AND CONCLUSION
58.Having heard the learned counsel for the parties, the issues which
arise for consideration are whether the petitioners having secured less than
70% marks in the technical evaluation of their bids, have been rightly
disqualified, and whether they are to be provided detailed breakup of their
marks along with reasons for the disqualification.
59.At the outset, we may state that the law with regard to the scope of
judicial review in matters of tender has been well settled by the Supreme
Court in a multitude of judgments. InTata Cellular v. Union of India,
(1994) 6 SCC 651,the Supreme Court weighed the need for administrative
discretion and judicial intervention, and observed as under:
“94. (1) The modern trend points to judicial restraint in
administrative action.
(2) The court does not sit as a court of appeal but merely
reviews the manner in which the decision was made.
(3) The court does not have the expertise to correct the
administrative decision. If a review of the administrative
decision is permitted it will be substituting its own decision,
without the necessary expertise, which itself may be fallible.
(4) The terms of the invitation to tender cannot be open to
judicial scrutiny because the invitation to tender is in the realm
of contract.
(5) The Government must have freedom of contract. In other
words, a fair play in the joints is a necessary concomitant for
an administrative body functioning in an administrative sphere
or quasi-administrative sphere. However, the decision must not
WP(C) No.1562/2026 and connected matters Page 32 of 40
only be tested by the application of Wednesbury principle of
reasonableness (including its other facts pointed out above) but
must be free from arbitrariness not affected by bias or actuated
by mala fides.
(6) Quashing decisions may impose heavy administrative
burden on the administration and lead to increased and
unbudgeted expenditure.”
60.Following this decision, the Supreme Court inJagdish Mandal
(supra),held as under:
“22. Judicial review of administrative action is intended to
prevent arbitrariness, irrationality, unreasonableness, bias and
mala fides. Its purpose is to check whether choice or decision is
made “lawfully” and not to check whether choice or decision is
“sound”. When the power of judicial review is invoked in
matters relating to tenders or award of contracts, certain
special features should be borne in mind. A contract is a
commercial transaction. Evaluating tenders and awarding
contracts are essentially commercial functions. Principles of
equity and natural justice stay at a distance. If the decision
relating to award of contract is bonafide and is in public
interest, courts will not, in exercise of power of judicial review,
interfere even if a procedural aberration or error in assessment
or prejudice to a tenderer, is made out. The power of judicial
review will not be permitted to be invoked to protect private
interest at the cost of public interest or to decide contractual
disputes. The tenderer or contractor with a grievance can
always seek damages in a civil court. Attempts by unsuccessful
tenderers with imaginary grievances, wounded pride and
business rivalry, to make mountains out of molehills of some
technical/procedural violation or some prejudice to self, and
persuade courts to interfere by exercising power of judicial
review, should be resisted. Such interferences, either interim or
final, may hold up public works for years, or delay relief and
succour to thousands and millions and may increase the project
cost manifold. Therefore, a court before interfering in tender or
contractual matters in exercise of power of judicial review
WP(C) No.1562/2026 and connected matters Page 33 of 40
should pose to itself the following questions:
(i)Whether the process adopted or decision made by the
authority is mala fide or intended to favour someone;
OR
Whether the process adopted or decision made is so
arbitrary and irrational that the Court can say: “the
decision is such that no responsible authority acting
reasonably and in accordance with relevant law could
have reached.”;
(ii)Whether public interest is affected.
If the answers are in the negative, there should be no
interference under Article 226. Cases involving blacklisting or
imposition of penal consequences on a tenderer/contractor or
distribution of State largesse (allotment of sites/shops, grant of
licenses, dealerships and franchises) stand on a different
footing as they may require a higher degree of fairness in
action.”
Going by the law laid down above, we shall now decide the instant
controversy.
61.Though the petitioners had initially raised a challenge to the terms of
the RFPs, during oral submissions, Mr. Tripathi stated that the petitioners
shall not press the same and would limit their contentions to disclosure of
the detailed breakup of marks and the reasons for their disqualification.
62.It is not the case of the petitioners that the respondents have
disqualified them formala fideor extraneous reasons. Their case is
primarily that the evaluation of theinter-semerit undertaken by the
respondents resulted in shortlisting of some bidders and disqualification of
the petitioners and the reasons for the disqualification were not
WP(C) No.1562/2026 and connected matters Page 34 of 40
communicated to the petitioners. In that sense, the ground for challenge is
not that the impugned technical evaluations undertaken by the respondents
areex-facieillegal and arbitrary, but as stated above is primarily on the
inter-semerit of the bidders in the evaluation carried out by the respondents.
Keeping in mind the narrow scope of judicial review in matters of tender, it
is not for this Court to venture into evaluating relative merits and marks of
the biddersinter-se,more so, when nomala fide, discrimination or
arbitrariness has been demonstrated. Further, the challenge to the
disqualification of the petitioners has been made primarily by drawing a
comparison between the petitioners and the shortlisted bidders. It is a
conceded fact that as of now, the financial bids of the shortlisted candidates
have not been opened (except in the Australia tender). Successful bidders
have not been identified in any of the bids (including the Australia tender),
and as such, no comparative examination can be made between the bids of
each of the petitioners herein and the bid of the successful/selected bidder.
So in that sense, challenge made to the disqualification on the grounds urged
above are premature at this stage.
63.Having said that, one of the submissions of Mr. Tripathi and Mr.
Ahluwalia is that the respondents, except giving the final cumulative marks
secured by each of the petitioners, have not provided the reasons for their
disqualification, or the breakup of the marks on each of the parameters.
They have heavily relied upon Clause B(II) of Chapter XV of the RFPs to
contend that the tender conditions provide that reasons for any
disqualification shall be communicated to the bidders who have not been
shortlisted. They have also heavily relied upon Rule 173 of the GFR 2017,
to contend that there is a statutory obligation on the part of the respondents
WP(C) No.1562/2026 and connected matters Page 35 of 40
to disclose the reasons for disqualification to the petitioners.
64.We must state, it is a law well settled that recording of reasons acts as
a safeguard against arbitrariness in actions of the State. It ensures that the
decision taken by an authority is not arbitrary or actuated by extraneous
reasons. It also makes it possible for the entity against whom the decision
has been taken to move the court by way of judicial review. It is to serve
such salutary purposes that the Ministry of Finance, Government of India,
has issued the Office Memoranda dated 20.05.2013 and 25.04.2013 pursuant
to observations of this Court in the case ofAmit Brothers (supra), requiring
all Ministries and government departments to followinter-aliaRule 160 (ii)
of the GFR 2015 (which is now Rule 173 (iv) of GFR 2017). Even Clause B
(II) of Chapter XV of the RFPs in the instant case clearly states that the
companies that do not qualify the technical bid stage shall be informed of
the reasons for their disqualification, making such disclosure a contractual
requirement. As such, the submission of Mr. Tripathi and Mr. Ahluwalia
that the respondents are bound to provide reasons for the disqualification of
the petitioners cannot be contested.
65.However, on this issue, the submission of Mr. Sharma is that the
respondents are ready and willing to disclose the breakup of the marks
received by each of the petitioners, but only after all the financial bids are
opened and the successful bidders are identified. According to him, any
disclosure of marks at this present stage would jeopardise the tendering
process and shall not be in public interest. The tenders having been floated
for important CPV services, there are many expatriate Indians, living in the
countries for which the tenders have been issued, who are waiting for the
WP(C) No.1562/2026 and connected matters Page 36 of 40
commencement of the services so that they can apply for Consular Visa and
Passport services to travel to their homeland India. In that sense, time is of
the essence and any challenge mounted by the petitioners before identifying
the successful bidder would further delay the said process and defeat public
interest. That apart, it is his contention that while the RFPs provide that
reasons of disqualification shall be communicated to the bidders, it does not
stipulate a time period within which the communication is to be made. He
has heavily relied upon the judgment inAgmatel India Pvt Limited (supra)
to submit that interpretation of the said provision on the RFPs should be left
to the tendering authority who is the author of the tender documents, and
this Court shall not interfere with the same.
66.As noted above, judicial review of administrative action is no doubt
intended to prevent arbitrariness, irrationality, unreasonableness, bias and
malafide.However,if the decision relating to the award of contracts is
bonafideand in public interest, Courts would not interfere with the same in
exercise of powers of judicial review, as such interference either at interim
or final stage may hold up public work for years or delay relief or succor to
millions of people and may increase the project cost manifold, defeating
public interest.
67.At this stage, we may refer to the judgment of the Supreme Court in
Raunaq International Ltd. v. IVR Construction Ltd and Ors., (1999) 1
SCC 492, wherein while dealing with an interim order passed by the High
Court of Bombay, the Court interpreted ‘public interest’ in matters of tender
inter-aliato mean timely fulfillment of the contract so that services become
available to the public expeditiously. The Court after much discussion held
WP(C) No.1562/2026 and connected matters Page 37 of 40
that interference under Article 226 of the Constitution of India is only
warranted when there is an overwhelming public interest requiring such
intervention, or whenmala fidehas been established. Relevant part of the
judgment is reproduced hereunder:
“10. What are these elements of public interest? (1) Public money
would be expended for the purposes of the contract. (2) The goods or
services which are being commissioned could be for a public
purpose, such as, construction of roads, public buildings, power
plants or other public utilities.(3) The public would be directly
interested in the timely fulfilment of the contract so that the
services become available to the public expeditiously.(4) The public
would also be interested in the quality of the work undertaken or
goods supplied by the tenderer. Poor quality of work or goods can
lead to tremendous public hardship and substantial financial outlay
either in correcting mistakes or in rectifying defects or even at times
in redoing the entire work — thus involving larger outlays of public
money and delaying the availability of services, facilities or goods,
e.g., a delay in commissioning a power project, as in the present
case, could lead to power shortages, retardation of industrial
development, hardship to the general public and substantial cost
escalation.
11.When a writ petition is filed in the High Court challenging the
award of a contract by a public authority or the State, the court
must be satisfied that there is some element of public interest
involved in entertaining such a petition. If, for example, the dispute
is purely between two tenderers, the court must be very careful to
see if there is any element of public interest involved in the
litigation. A mere difference in the prices offered by the two
tenderers may or may not be decisive in deciding whether any
public interest is involved in intervening in such a commercial
transaction. It is important to bear in mind that by court
intervention, the proposed project may be considerably delayed
thus escalating the cost far more than any saving which the court
would ultimately effect in public money by deciding the dispute in
favour of one tenderer or the other tenderer. Therefore, unless the
WP(C) No.1562/2026 and connected matters Page 38 of 40
court is satisfied that there is a substantial amount of public
interest, or the transaction is entered into mala fide, the court
should not intervene under Article 226 in disputes between two
rival tenderers.
….
13. Hence before entertaining a writ petition and passing any
interim orders in such petitions, the court must carefully weigh
conflicting public interests. Only when it comes to a conclusion that
there is an overwhelming public interest in entertaining the petition,
the court should intervene.”
68.While we agree that the petitioners do have a right to know the
reasons for their disqualification, to answer the question as to whether any
direction from this Court to disclose the detailed breakup of marks is
warranted at this stage, we need to weigh the commercial interest of the
petitioners against public interest at large. We find merit in the submission
of Mr. Sharma that any interference by this Court at this stage would disrupt
and further delay the tender process. This we say so, for the reason that the
impugned RFPs have been floated for a critical purpose, i.e., to serve the
Indian Diaspora in the respective countries. Allowing the prayers of the
petitioners and the halting the tender processes at this stage when even the
financial bids have not been opened (except in the Australia tender), would
cause great harm to the interests of the Indian expatriates in these countries.
We are fortified in our view also by the fact that the petitioners have not
alleged anymala fideon part of the respondents and have failed to
demonstrate any arbitrariness in their actions, for this Court to intervene at
this stage.
69.One of the submissions of Mr. Sharma is that one of the pre-bid
queries put forth by the bidders raised a question as to whether the marks of
each of the respective sections will be provided, to which the respondent no.
WP(C) No.1562/2026 and connected matters Page 39 of 40
2 clarified that only the total score of the technical evaluation will be
provided. However, in the Abu Dhabi tender, the respondents replied that
they shall provide the marks in respect of each of the items. We find that this
issue has been answered by a Single Judge of this Court in the case of
Indian Hotels Company Limited (supra)relied upon by Mr. Tripathi and
Mr. Santhosh Krishnan, wherein it was held that an answer to a pre-bid
query cannot be said to override or amend the terms of the RFP, and cannot
be interpreted to be part of the substantial terms and conditions of the tender.
70.Another submission of the learned counsel for the petitioners is that
the petitioners have a reasonable suspicion of bid-rigging and cartelisation
by two entities-VFS Global and IVF Global. However, this submission
appears premature, as the tender processes are not yet complete and no
successful bidder has been selected in any of the tenders.
71.Even the allegation with regard to the escalation of CPV service fee in
the Australia tender is not substantiated by any evidence. Further, it is not
the case of the petitioners that pursuant to the opening of the financial bids,
the amounts, for which the bids have been submitted, have been put in the
public domain.
72.Another plea that was taken by Mr. Tripathi and Mr. Ahluwalia
during the course of the hearing is that the criterion-wise marks of other
bidders and the benchmark/best offer references used for relative criteria
also be provided to the petitioners. The plea was opposed by Mr. Saurabh
Kirpal, learned Senior Counsel appearing for the interveners in some of the
petitions, by stating that the marks received by the bidders are commercial
confidentialities, and cannot be disclosed to third parties. To this, Mr.
WP(C) No.1562/2026 and connected matters Page 40 of 40
Tripathi submitted that the disclosure may be subject to redaction of any
commercially sensitive particulars. In any case, we are of the view that this
plea of the learned counsel for the petitioners is also liable to be rejected at
this stage in view of our conclusion above, and also as no successful bidder
has been identified for the petitioners to compare their marks.
73.Even the submission of Mr. Krishnan that there can be no prejudice
caused to the respondents or other bidders by the disclosure of the breakup
of marks is liable to be rejected in view of our finding that such disclosure at
this stage would be contrary to public interest.
74.That being said, we take on record the submission of the learned
Additional Solicitor General that the reasons for disqualification and the
detailed breakup of the marks of the petitioners shall be provided to them
once the tender processes are complete. If the petitioners are aggrieved by
the reasons or marks so provided, they shall be at liberty to seek any remedy
available in law.
75.In view of the discussion above, we find no merit in the writ petitions.
They are dismissed.
76.Interim orders, wherever passed stand vacated.
77.All pending applications are dismissed as infructuous.
V. KAMESWAR RAO, J
MANMEET PRITAM SINGH ARORA, J
MARCH 10, 2026/M
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