As per case facts, Fresh and Healthy Enterprise Limited (FHEL) and Global Agrisystem Private limited (GAPL) had an agreement for storing carrots in FHEL's cold storage. Disputes arose regarding storage ...
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 1 of 33
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* IN THE HIGH COURT OF DELHI AT NEW DELHI
Judgment reserved on:03.11.2025
Judgment pronounced on: 11.02.2026
+ O.M.P. (COMM) 174/2016
FRESH AND HEALTHY ENTERPRISE LTD ………Petitioner
Through: Mr. M.M. Kalra, Ms. Savita
Rustogi, Advs.
versus
GLOBAL AGRISYSTEM PVT LTD ………Respondent
Through: Mr. Anand Varma, Ms. Apoorva
Pandey, Advs.
O.M.P. (COMM) 181/2016
GLOBAL AGRISYSTEM PVT LTD ………Petitioner
Through: Mr. Anand Varma, Ms. Apoorva
Pandey, Advs.
versus
FRESH AND HEALTHY ENTERPRISE LTD ………Respondent
Through: Mr. M.M. Kalra, Ms. Savita
Rustogi, Advs.
CORAM:
HON'BLE MR. JUSTICE JASMEET SINGH
J U D G M E N T
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 2 of 33
1. These are cross petitions filed under Section 34 of the Arbitration and
Conciliation Act, 1996 (“1996 Act”) seeking to set aside the Arbitral
Award dated 02.08.2013 passed in the matter of “Global Agri Systems
Private Limited, New Delhi vs. Fresh & Healthy Enterprises Limited
New Delhi”. Both the parties have filed their respective petition to
challenge the aforesaid Award.
2. M/s Global AgriSystem Pvt. Ltd. (“GAPL”) was the claimant in the
arbitration proceedings and M/s Fresh and Healthy Enterprise Ltd.
(“FHEL”) was the respondent and counter-claimant.
FACTUAL BACKGROUND (for the sake of convenience factual
matrix has been taken from O.M.P. (COMM) 174/2016)
3. FHEL, a wholly owned subsidiary of M/s Container Corporation of
India Ltd. (a Government of India Undertaking under the Ministry of
Railways), provides cold storage services at FHEL CA Store, HSIIDC
Industrial Estate, Rai, Sonepat-131029.
4. GAPL carries the business of fruit and vegetable and has its registered
office at K-13A Hauz Khas Enclave, New Delhi-110016.
5. In 2010, GAPL approached FHEL for storing carrots in the cold
storage and started storing them in the cold storage facility of the
FHEL.
6. In 2011, GAPL again approached FHEL for storing carrots in the cold
storage and supplied a written draft agreement to FHEL vide email
dated 03.02.2011. Thereafter, emails were exchanged between the
parties, which contained the terms and conditions of the work agreed
between the parties. In the e-mail dated 18.02.2011, FHEL mentioned
as following:-
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 3 of 33
“1) We can offer Storage for 2500 MT of Carrots.
2) Storage can be extended maximum till 15th Sept. 2011
only. Beyond that date FHEL will have to take necessary
action as the chambers will be need by it for its own use.
3) Space required for washing, sorting and grading etc
needs to be jointly discussed.
4) Charges for power, water, waste disposal, manpower for
waste disposal will be extra and can be jointly decided.
5) Rental Payment has to be on advance and on monthly
basis.
6) One month rental to be given as security money.
7) Labour arrangement and charges can be mutually
decided among you, FHEL and the labour contractor.
8) We envisage 3 fork lifts will need to be deployed for your
work the charges for the same shall be @ Rs 3000/- per day.
9)Our liability stands restricted till maintaining of Protocols
jointly agreed only. 10% reading can be above the agreed
protocols.
10) For any other services the charges will be extra and can
be mutually agreed.
11)For any movement other then loading and unloading the
charges will be extra.
12) Operations need to be discussed in detail before hand
with our operations team, like how the carrots will be
received? How it will be transfeered in to big bins? when
washing etc will take place? what will be final packing? etc.
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 4 of 33
13) For any shifting during storage period the handling cost
will be extra.
the above points need to be discussed for finalisation of the
agreement, hence you may visit Rai for final discussions.”
7. In response to the said e-mail, GAPL sent an e-mail dated 21.02.2011
and mentioned that point Nos. 5, 6 and 8 were not acceptable and that
the parties can continue with the year 2010 agreement for the year
2011. The said email reads as under:-
“Dear Mr. Deepak,
• Point No. 5, 6 and 8 of the issues enlisted are
unacceptable.
• We can continue with our last year's agreement ,for this
year also.
xxxxxxxx”
8. Pursuant to the email dated 21.02.2011, FHEL vide another e-mail
dated 31.03.2011 stated that the handling charges for loading and
unloading is fixed @ 11.96/- per kg and the rental @ 0.56/- per kg per
month and that payment of rental within two week of taking out of the
material from the cold storage vide email dated 23.03.2011.
9. Thereafter, GAPL’s representative vide e-mail dated 18.03.2011
further reminded FHEL about importance of maintaining Relative
Humidity between 90-95% temperature during the storage period.
FHEL replied to the same assuring that the same is maintained.
10. One of the contested issues is with the emails exchanged between the
parties whether a concluded contract came into being or not. However,
GAPL started storing carrots in FHEL’s storage facility.
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 5 of 33
11. As per FHEL, it received 85,608 bags amounting to a total of about
3,570 MT of carrots from the GAPL. As per GAPL, it delivered
85,598 bags amounting to a total of about 3,588.88 MT of carrots.
FHEL had informed GAPL that as on 08.06.2011 an amount of Rs.
42.14 lakhs is due towards the rental and handling charges.
12. Although, the facts stated in O.M.P. (COMM) 181/2016 filed by
GAPL are almost identical, in the said petition GAPL has highlighted
the fact that GAPL was denied access to FHEL’s storage facility on
08.06.2011 and vide email dated 08.06.2011 FHEL disowned all
responsibility for the spoiling of the carrots. It is further stated that
GAPL raised the issue of denial of access vide email dated
08.06.2011, however, FHEL still did not allow GAPL and its
employees access to the cold storage and thereafter, GAPL again
reiterated the issue of denial of access vide letter dated 27.06.2011.
13. Since, disputes arose between the parties, it was agreed that the carrots
lying in the cold storage will be sold with joint efforts of the parties
and the proceeds of the sales would be kept with FHEL provided that
it agrees for the arbitration. FHEL agreed to refer the matter for
arbitration. Vide letter dated 21.07.2011, GAPL was informed that
FHEL has agreed to appoint an Arbitrator, but the condition that the
money will be kept by the GAPL was not acceptable to FHEL.
14. Thereafter, GAPL filed a petition under Section 9 of the 1996 Act
being O.M.P. No. 556/2011 seeking that FHEL be restrained from
dealing with or disposing off the carrots stored at its cold storage. A
Coordinate Bench of this Court vide order dated 16.09.2011 disposed
of the said petition and directed FHEL to hand over the carrots lying
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 6 of 33
in the cold storage to GAPL and permitted FHEL to be present at the
time of sale of carrots. It was also directed that the entire proceedings
from the sale of the carrots will be deposited by GAPL with the
Registrar General of this Court and in pursuance of the said order, an
amount of Rs. 22 lakhs was deposited by GAPL.
15. Thereafter, the parties initiated arbitration proceedings and after
completion of pleadings, the Sole Arbitrator framed the following
issues:-
“i. Whether there exists any contractual relationship or
consensus ad idem agreement between the parties?
ii. What is the storage condition agreed to by the two sides;
as per material documents comprising of communications
between the two parties made before and during the
deal/defining contractual relationship, if any ?
iii. Whether ascertaining the pre-storage physical condition
of carrots, in terms of it being with or without field soil,
grading, washing, pre-cooled or at ambient field
temperature before its loading into cold storage chamber
etc., is important in case of storage of carrots for
determining further storage protocols? If so, then whether
the same has been agreed to by the two parties?
iv. Whether the rate of pull-down of product temperature
from its ambient temperature immediately after its loading
into chamber is important for storage of carrots at any
prescribed or agreed to holding condition of temperature
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 7 of 33
and humidly ? If so, whether the same has been agreed to by
the two parties?
v. Has the claim of GAPL that the carrots tendered by GAPL
for storage at cold storage of FHEL had been of the highest
quality substantiated / proved by furnishing details
regarding pre-storage quality standards for carrots for its
storage in cold storage vis vis inspection records for pre-
storage quality parameters at time of tendering, or by any
other evidence?
vi. If the pre-storage quality conditions of each lot of carrots
had been furnished by GAPL to FHEL at the time of
tendering for storage for fine tuning storage conditions?
vii. If from the receipt for quantity received issued by FHEL
without demur it can be construed that FHEL had
ascertained quality of carrots tendered to it by GAPL for
storage?
viii. If the two sides to the dispute had agreed that FHEL
shall maintain 1° c temperature as per prescribed technical
norms for carrot storage with temperature variation of (+) /
(-) 1°C in the cold store during the storage term? Moreover,
if the parties had also agreed, though at a later stage, that
FHEL shall maintain RH between 90- 95% in the cold store
during the storage?
ix. Whether FHEL was under contractual obligation to store
agriculture produce as per Industry Standards and to that
extent whether, FHEL was under obligation to substitute /
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 8 of 33
interpolate the recommendations of Commodity Storage
Manual of the WFLO and the Agricultural Handbook of the
United States Department of Agriculture in aspects of
storage conditions not stipulated as terms & conditions in
any of the communication between the two parties?
x. If FHEL had failed in maintain agreed storage
conditions?
xi. Whether the FHEL as a warehouseman had taken due
care in agreeing to storage protocols and storage conditions
of carrots in totality, keeping in view the perishable nature
of commodity offered for storage?
xii. Whether the FHEL as a warehouseman had taken due
care to ascertain pre-storage quality of carrots tendered to
it by GAPL for storage, for deciding its storage worthiness
and adequacy of storage protocols planned to be adopted by
it?
xiii. Whether FHEL had maintained the agreed storage
conditions?
xiv. Whether the respective parties have discharged their
obligations in respect of salvaging the value of carrots when
onset of damage to it is noticed by them?
xv. Whether the cold storage services are within the purview
of any statute, if so what are the statutory obligations of the
service provider/warehouseman?
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 9 of 33
xvi. Whether GAPL is entitled to get any damages in
account of alleged loss to the carrots? Is so of what
amount?
xvii. Whether FHEL is entitled to recover rental and other
charges in respect of the facility of cold storage provided to
GAPL? If so what period and what amount?”
16. After hearing the arguments from both sides, the Sole Arbitrator
passed the impugned Award dated 02.08.2013, whereby the Sole
Arbitrator allowed the claims of GAPL to tune of Rs. 80,44,961/- as
well as the counter-claims of FHEL to the tune of Rs. 87,16,956/-.
17. Later, GAPL moved an application under Section 33 of the 1996 Act
and sought interpretation of the impugned Award and changes in the
Award. The said application was dismissed by the Sole Arbitrator vide
order dated 04.10.2013.
18. Aggrieved by the impugned Award dated 02.08.2013 and order dated
04.10.2013, both parties have partially challenged the impugned
Award.
SUBMISSIONS ON BEHALF OF FHEL (Petitioner in O.M.P.
(COMM) 174/2016)
19. Mr. Kalra, learned counsel for FHEL, submits that the impugned
Award is not only contrary to the terms agreed between the parties but
also deals with the dispute not falling within the terms agreed between
the parties.
20. It is submitted that the Sole Arbitrator himself observed that no
agreement was signed between the parties and that the parties agreed
on the terms through e-mails and also held that the same terms of
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 10 of 33
storage as of the year 2010 were to be followed during year 2011.
Hence, the Sole Arbitrator erred in holding that there existed a
contractual relationship or consensus ad idem agreement between the
parties. Further, in absence of any agreement in writing, the question
of FHEL being a bailee does not come into operation.
21. Further, it is submitted that the Sole Arbitrator observed that in the
absence of any signed agreement the storage conditions agreed to by
the parties are to be inferred from the e-mails exchanged between the
between the parties. The Arbitrator also observed that GAPL in its
proposed storage conditions did not mention any requirement of
specific air velocity and required rate of cooling and therefore, the
agreed terms and conditions between the parties were: -
- Holding Temperature = 1° C with temperature variation of +/-1 C
and
- Relative Humidity = 90%-95% (10% of reading can be above the
agreed protocols).
22. After holding the above, the Sole Arbitrator went beyond the agreed
terms between the parties by holding that FHEL was responsible for
the damages due to temperature and relative humidity in cold storage
chamber.
23. It is submitted that the Sole Arbitrator after observing that there was
no agreement between the parties regarding pre-storage conditions
such as washing, sorting, rate of cooling for attaining holding
temperature etc. and also that GAPL failed to specify pre-storage
physical conditions of carrots, erred in relying upon the terms of the
draft agreement, which were never agreed. The entire reference to the
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 11 of 33
draft agreement was misplaced. Further, the Arbitrator erred by
relying upon the Commodity Storage Manual of the World Food
Logistics Organization (“WFLO”) and Agriculture Handbook NBO.
66 published by United States Department of Agriculture (“USDA”),
since the same is not applicable.
24. It is further submitted that the Sole Arbitrator wrongly held that GAPL
and FHEL took calculated business risk by adopting storage protocols
developed by them jointly based on outcome during the previous year,
when the same were in deviation with those prescribed by WFLO or
USDA. FHEL never agreed that it will keep the carrots by following
WFLO or USDA and the only thing agreed between the parties was
that the parties will follow the protocols of the previous year i.e.,
2010.
25. It is further submitted that the Sole Arbitrator first observed that the
cold storage facility of FHEL was designed for receiving apples at
initial fruit temperature of 15°C and lacked pre-cooling facility.
Further, it was an admitted fact that GAPL already used the storage
facility in the year 2010 and was fully aware of the fact that cold
storage system could not provide a rapid cooling service for carrots
coming at higher ambient temperature. After making such
observations, the Arbitrator has contradicted its own findings by
awarding compensation to GAPL for alleged breach of the agreement,
as the rate of cooling was never stipulated and the same has also been
observed by the Sole Arbitrator. Therefore, the interpretation of the
Sole Arbitrator given in the Issue No. 10 and 13 of the impugned
Award is beyond the terms of reference.
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 12 of 33
26. It is submitted that the Sole Arbitrator failed to acknowledge that the
carrots were damaged due to fungus. The same is evident from the
observation of the Sole Arbitrator in the impugned Award at page 69
and 70 and from the photographs of carrots submitted by GAPL which
showed that the carrots were packed in gunny bags with poor
ventilation. As a result of which, the temperature sensor probably
recorded a lower temperature than what was prevailing inside the
bags. Further, the soil may have promoted growth of fungus, which
was on account of wrong packing and without pre-cooling the carrots
by GAPL and, therefore, no negligence can be attributed to FHEL.
Hence, the Sole Arbitrator erred in holding that there was negligence
on the part of FHEL for damages caused to the carrots, especially after
observing that GAPL used the defective packing material and did not
give pre-cooling treatment.
27. It is submitted that the Sole Arbitrator correctly observed that GAPL’s
claim that the receipt issued by FHEL for storage was towards
quantity as well as for quality of carrots is not substantiated and that
FHEL maintained the prescribed protocols for storage and GAPL
failed to establish that FHEL was under obligation to store the carrots
as per any other Industry Standards. However, subsequently the Sole
Arbitrator wrongly and in contradiction held that FHEL was
responsible for breach of the contract and hence, the Sole Arbitrator
has gone beyond the terms of the agreement and has wrongly decided
a dispute without jurisdiction.
28. It is submitted that the Sole Arbitrator erred in holding that FHEL was
responsible for the delay, as it was FHEL who pointed out that the
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 13 of 33
carrots were damaged due to fungus and requested GAPL to remove
the carrots immediately. However, GAPL instead of sorting out the
carrots, delayed it by filing petition under Section 9 of the 1996 Act.
29. It is submitted that the Sole Arbitrator wrongly awarded damages to
GAPL. GAPL has failed to lead any evidence to prove breach by
FHEL. FHEL’s only responsibility was to keep the protocol of the
temperature, and it was so maintained. Hence, since there was no
breach, the damages cannot be awarded. It is further submitted that the
Arbitrator himself observed that the carrots packed in gunny bags had
poor ventilation, as a result of which the temperature sensors probably
recorded a lower temperature than actually prevailing inside bags and
that FHEL indicated to GAPL that there is fungus growing in carrots
and it was not possible to check every bag. After making such
observations, the Sole Arbitrator erred in awarding damages to GAPL.
Further, the Sole Arbitrator has also wrongly calculated the net
amount payable and failed to appreciate that GAPL has not led any
evidence to show the cost at which it purchased the carrots and what
amount was spent on the carrots.
30. It is further submitted that the carrots were spoilt at the instance of
GAPL and it alone was responsible for the damage. GAPL mixed the
carrots from other cold storage and sold them together, hence, it was
not possible to ascertain the loss caused to carrots during the period it
was stored in cold storage of FHEL. Hence, the circumstances
established that it was GAPL who breached its obligations by not
paying the rental charges due and payable to FHEL.
31. Further, GAPL was not entitled to claim any damages, as it failed to
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 14 of 33
prove that it took reasonable care of carrots or that FHEL committed
any breach. GAPL even failed to prove as to what loss was suffered
by it. FHEL is not liable to reimburse the profit which GAPL could
have made and hence, FHEL is not liable to pay the damages at all.
The Sole Arbitrator has erred by first holding that there is no breach
attributable to FHEL and then awarding damages to GAPL.
32. Lastly, it is submitted that the Sole Arbitrator after holding that FHEL
was entitled to rental charges not paid by GAPL, should have granted
interest on the said amount also. Reliance is placed on Executive
Engineer, Dhankanal Minor Irrigation Division vs. N.C. Budharaj,
(2001) 2 SCC 721, to argue that when a person is deprived of the use
of money he was legitimately entitled to should be compensated for
the deprivation by interest.
SUBMISSIONS ON BEHALF OF GAPL (Petitioner in O.M.P.
(COMM) 181/2016)
33. Mr. Varma, learned counsel for GAPL, partially challenges the
impugned Award to the extent of Rs. 87,16,956/- awarded to FHEL
towards rental and handling charges and the order dated 04.10.2013,
as the same are in contravention of the public policy of India as
understood under Section 34(2)(b)(ii) of the 1996 Act and is patently
illegal.
34. It is submitted that the impugned Award is in violation of Sections
148, 151, 152, 158, 160, 161 and 170 of the Indian Contract Act,
1872, as the amount awarded towards rental and handling charges to
FHEL is in ignorance of the principles of bailment. FHEL as a bailee
had a duty to take care of the goods, and in the absence of any proof
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 15 of 33
towards discharge of such duty by FHEL, no charges in lieu of
bailment were payable by GAPL.
35. It is submitted that rental and handling charges for the period of
March to November, 2011 for all chambers have been awarded to
FHEL, despite the fact that GAPL’s representatives access to the cold
storage facility was prohibited from 08.06.2011. GAPL to withdraw
the rotting carrots, wrote letter dated 08.06.2011 raising issues of
denial of access vide emails dated 08.06.2021 and 27.06.2011. The
Sole Arbitrator failed to acknowledge that GAPL’s representatives
were allowed entry to cold storage facility only after judgment dated
16.09.2011 passed in O.M.P. No. 556/2011. Hence, award of rental
charges for the period of 08.06.2011 to 16.09.2011 was not payable as
the same is contrary to Section 108(c) of the Transfer of Property Act,
1882, which contemplates that a lessor should have unhindered and
uninterrupted right to enjoy the leased property. It is contended that,
without prejudice to the argument that the agreement between the
parties was one of bailment, even if the agreement is assumed to be
one of lease, no rental charges was payable by GAPL for the period
when it was denied access to the storage chambers.
36. It is submitted that the Sole Arbitrator observed that FHEL was not
able to maintain the storage conditions for 16 out of 36 storage
chambers and despite the said finding, the Sole Arbitrator awarded
rental charges to FHEL. As per agreement between the parties, as per
the draft written agreement and emails, FHEL was obligated to
maintain the storage conditions and awarding rental and handling
charges to FHEL after finding FHEL negligent in maintaining storage
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 16 of 33
conditions is contrary to the agreed terms, particularly when the
agreement contemplated payments for the storage facility upon the
release of carrots from the facility in September-October 2011.
37. It is submitted that the contention of FHEL that there was no
agreement between the parties, and therefore, the award of damages to
GAPL is wrong and misconceived. It is settled law that an agreement
can be arrived at even by exchange of emails, which may or may not
be signed, reliance is placed on Aloka Bose v. Parmatma Devi, AIR
2009 SC 1527 and Tarsem Singh v. Sukhminder Singh, (1998) 3
SCC 471. Further, all the essential requirements of Section 10 of
Indian Contract Act, 1872 were satisfied and FHEL has raised no
contention denying satisfaction of Section 10 of Indian Contract Act,
1872. It is argued that the contract has been arrived at between the
parties by exchange of emails and contentions of FHEL that there is
no contractual understanding between the parties merely because the
contract has not been signed is wrong.
38. It is further submitted that the contractual understanding between the
parties is evident from the conduct of the parties i.e., GAPL delivering
around 85,598 bags of carrots to FHEL’s storage facility in March-
April 2011, which were loaded into the cold storage chambers and
upon FHEL accepting delivery of the carrots. Reliance is placed upon
Bharat Petroleum Corpn. Ltd. v. Great Eastern Shipping Co. Ltd.,
(2008) 1 SCC 503 and in McDermott International Inc. v. Burn
Standard Co. Ltd., (2006) 11 SCC 181, to argue that a party’s conduct
of a positive act also bind such party and constitute an acceptance.
ANALYSIS AND FINDINGS
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 17 of 33
39. I have heard learned counsel for the parties and perused the material
available on record including the judgments cited.
40. The Court under Section 34 of the 1996 Act has a limited and narrow
scope of interference in a challenge to an Arbitral Award. The Court
does not sit in appeal over an Award or re-appreciates the evidence. It
is for the Arbitrator to interpret the terms of the contract and if the
Arbitral Tribunal has adopted a view which is plausible, the Court is
not to reassess the factual findings or substitute its own views with
those arrived at by the Arbitrator. Only under the limited grounds
expressly provided in Section 34 of the 1996 Act or when the Arbitral
Award is contrary to terms of the contract or provisions of the law, the
Court can set aside an Arbitral Award.
41. The said principles with regard to the limited scope of interference of
the Court under Section 34 of the 1996 Act have been reiterated time
and again by the Hon’ble Supreme Court. Reliance is placed on
Ramesh Kumar Jain v. Bharat Aluminium Co. Ltd., 2025 SCC
OnLine SC 2857, wherein the Hon’ble Supreme Court observed as
under:-
“28. The bare perusal of section 34 mandates a narrow lens
of supervisory jurisdiction to set aside the arbitral award
strictly on the grounds and parameters enumerated in sub-
section (2) & (3) thereof. The interference is permitted
where the award is found to be in contravention to public
policy of India; is contrary to the fundamental policy of
Indian Law; or offends the most basic notions of morality or
justice. Hence, a plain and purposive reading of the section
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 18 of 33
34 makes it abundantly clear that the scope of interference
by a judicial body is extremely narrow. It is a settled
proposition of law as has been constantly observed by this
court and we reiterate, the courts exercising jurisdiction
under section 34 do not sit in appeal over the arbitral
award hence they are not expected to examine the legality,
reasonableness or correctness of findings on facts or law
unless they come under any of grounds mandated in the said
provision. In ONGC Limited. v. Saw Pipes Limited, this
court held that an award can be set aside under Section 34
on the following grounds:“(a) contravention of fundamental
policy of Indian law; or (b) the interest of India; or (c)
justice or morality, or (d) in addition, if it is patently
illegal.”
29. …. Hence, it is very well settled that arbitral awards are
not liable to be set aside merely on the ground of erroneous
in law or alleged misappreciation of evidence and there is a
threshold that the party seeking for the award to be set
aside has to satisfy, before the judicial body could enter into
the realm of exercising its power under section(s) 34 & 37.It
is also apt and appropriate to note that re-assessment or re-
appreciation of evidence lies outside the contours of judicial
review under section(s) 34 and 37. This court in Punjab
State Civil Supplies Corporation Limited v. Sanman Rice
Mills, at Paragraph 12 observed that even when the arbitral
awards may appear to be unreasonable and non-speaking
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 19 of 33
that by itself would not warrant the courts to interfere with
the award unless that unreasonableness has harmed the
public policy or fundamental policy of Indian law. It might
be a possibility that on re-appreciation of evidence, the
courts may take another view which may be even more
plausible but that also does not leave scope for the courts to
reappraise the evidence and arrive at a different view. This
court in Batliboi Environmental Engineers
Limited v. Hindustan Petroleum Corporation Limited held
that the arbitrator is generally considered as ultimate
master of quality and quantity of evidence. Even an award
which is based on little or no evidence would not be held to
be invalid on this score. At times, the decisions are taken by
the arbitrator acting on equity and such decisions can be
just and fair therefore award should not be overridden
under section 34 and 37 of the A&C Act on the ground that
the approach of the arbitrator was arbitrary or capricious.”
(Emphasis added)
42. With said principles in mind, I shall now consider the rival
contentions of the parties.
FHEL Challenges To Impugned Award [O.M.P.(COMM.)174/2016]
43. Before delving into the merits of the matter, it is pertinent to lay down
the agreed terms of the work between the parties. The same were laid
down by the Sole Arbitrator while answering Issue No. 2 in the
impugned Award as under:-
a) Holding Temperature =1°C with temperature variation of +/-1°C
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 20 of 33
b) Relative Humidity = 90% - 95% (10% of reading can be above
the agreed protocols)
44. The said terms are not disputed by either party before this Court.
While recording the agreed terms of the work between the parties, the
Sole Arbitrator also observed that GAPL did not propose desired
storage conditions including specific air velocity and required rate of
cooling. The same is also not disputed by the GAPL in its objections
before this Court.
45. The Sole Arbitrator went further to observe that the storage facility of
FHEL was designed for storing apples at initial temperature of 15°C
and cooling the same to holding temperature of (-) 2° C and 90%
Relative Humidity in 5 days. Hence, the cold storage facility of FHEL
was not capable of providing rapid cooling service for carrots coming
at higher temperature and despite the same, GAPL failed to mentioned
any specific stipulations regarding rate of cooling.
46. Further, the Sole Arbitrator while answering Issue No. 3 in the
impugned Award held that:“To sum up, it is clear that no stipulations
had been agreed to regarding pre-storage conditions of fruit such as
fruit temperature, fruit pressure, maturity index, whether topped or
bunched, washing, sorting, grading, packaging type, rate of cooling
for attaining holding temperature etc. In other words, GAPL had not
specified the pre-storage physical conditions of carrots at any stage
such as in the draft agreement sent by it or thereafter. FHEL too has
not insisted upon getting the same specified and to that extent, it can
be inferred that the two parties had not dealt with and there was no
stipulations in the agreement between the two parties on pre-storage
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 21 of 33
physical condition of carrots to be stored.”
47. From the following, it is clear that the only agreed terms between the
parties were regarding Holding Temperature at 1°C with variation of
+/-1°C and Relative Humidity at 90% - 95% (10% of reading can be
above the agreed protocols). The Sole Arbitrator observed that other
stipulations such as air velocity, required rate of cooling, pre-storage
conditions etc. were also necessary conditions but primarily held
GAPL responsible for not specifying them to FHEL at any point in
time.
48. Additionally, in answer to Issue No. 5 of the impugned Award, the
Sole Arbitrator held that the onus to prove that the carrots stored at
FHEL’s storage facility were of highest quality was on GAPL and
GAPL failed to submit any evidence to substantiate its claim and also
failed to show that the receipt issued by FHEL acknowledged quality
of carrots. Hence, the Sole Arbitrator declined the contention of
GAPL that because FHEL found defect only in one consignment of
carrots, all other carrots were of highest quality. The onus was on
GAPL to prove the quality of carrots stored, which it failed to
discharge. Additionally, in answer to Issue No. 7 of the impugned
Award, the Arbitrator held that the receipt issued by FHEL to GAPL
does not indicate the quality of carrots as there was no stipulation even
in the draft agreement that FHEL would inspect the quality and GAPL
has failed to prove otherwise. In answer to Issue No. 6 of the
impugned Award, the Arbitrator held that even GAPL has not claimed
that it furnished pre-storage quality conditions of carrots to FHEL.
49. The above findings of the Sole Arbitrator, clearly shows that the
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 22 of 33
Arbitrator after analysing the material on record, pleadings and
evidence of the parties, came to the conclusion that GAPL failed to
prove quality of carrots at FHEL’s storage facility.
50. Moving further, the Arbitrator while dealing with Issue No. 9 of the
impugned Award, held that GAPL failed to prove that FHEL has any
independent obligation regarding choosing and deciding the storage
protocols. The Arbitrator held that GAPL failed to prove that “FHEL
was under contractual obligation to store agriculture produce as per
any other Industry Standards or under obligation to substitute /
interpolate recommendations of Commodity Storage Manual of the
WFLO and the Agricultural Handbook of the United States
Department of Agriculture in aspects of storage conditions not
stipulated as terms & conditions in any of the communication between
the two parties.”
51. After making all the above mentioned findings and in favour of
FHEL, the Arbitrator while answering Issue Nos. 10 and 13 of the
impugned Award found that 16 storage chambers did not meet the
agreed terms and conditions. He ascertained the storage conditions
maintained by FHEL from stage of loading of carrots till attaining
agreed conditions and formed time-temperature curve for each
chamber in a graphical form. The Arbitrator analysed the time-
temperature curves based on the following criteria:-
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 23 of 33
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 24 of 33
52. A perusal of the same shows, that the Arbitrator found FHEL
responsible for not providing storage and product temperatures and
Relative Humidity data for some chambers for some period and also
found that the sensors were either switched off or not working during
initial period after sealing of chamber. He held FHEL responsible for
subsequent damages to carrots, in the instances of missing temperature
record. Further, the Sole Arbitrator also recorded that one of the
reason for stored carrots gone bad could be plateau formation in time-
temperature curve for chamber temperature or sustained rise in
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 25 of 33
chamber and product temperature. However, since the same could
have been monitored and managed by FHEL, the Arbitrator held
FHEL responsible for default in monitoring and managing the
temperature in the storage chambers.
53. It is based on these factors that the Arbitrator found FHEL responsible
for damages to carrots in 16 chambers, as explained in Appendix-1 of
the impugned Award. Further, in dealing with Issue No. 11 and 12 of
the impugned Award, the Arbitrator held both GAPL and FHEL
jointly responsible for taking “calculated business risk” by adopting
storage conditions developed by them based on results of last year’s
i.e., 2010 outcomes, even though as per the Arbitrator the same were
inconsistent with those prescribed by WFLO or USDA. Hence, he
held both parties liable for not discussing and finalising required pre-
storage conditions such as washing, sorting, grading and stacking in
crates / bins followed by rapid cooling before storing the carrots.
54. It is after making all the above mentioned findings, the Arbitrator in
Issue No. 16 of the impugned Award, held that applying the principles
of bailment as per the Indian Contract Act, 1872 FHEL as a bailee was
responsible to take care of goods as any prudent man would take of his
own goods.
55. It is a matter of dispute between the parties as to whether there was a
contractual relationship between the parties thereby whether the
Indian Contract Act, 1872 will apply to the present case or not.
56. There is a concluded contract as regards the two conditions i.e., FHEL
will maintain Holding Temperature at 1°C with variation of +/-1°C
and Relative Humidity at 90% - 95% (10% of reading can be above
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 26 of 33
the agreed protocols) and the emails exchanged between the parties
show offer and acceptance of those conditions. Based on these terms
GAPL stored the carrots in FHEL’s storage facility. Hence, FHEL was
a bailee qua GAPL with regard to maintaining Holding Temperature
and Relative Humidity.
57. Based on the evidence on record, the Sole Arbitrator concluded that
FHEL failed to maintain these conditions in 16 chambers and
consequently, damages were awarded to GAPL.
58. I find no infirmity with the conclusion reached by the Sole Arbitrator
regarding award of damages to GAPL. The said findings of the Sole
Arbitrator is based on the factual findings, agreed terms between the
parties, pleadings of the parties and thereafter, detailed calculation of
damages.
59. An Arbitrator is the master of facts and evidences and unless the
findings arrived at by the Arbitrator are found to be so perverse or
unreasoned that no reasonable man would have arrived at, the Court
under Section 34 of the 1996 Act must refrain itself from interfering
with the view of the Arbitrator.
60. After analysing the above the Sole Arbitrator has awarded damages to
the tune of Rs. 80,44,961/- against FHEL, as although the Sole
Arbitrator primarily found GAPL responsible for not informing FHEL
about storage conditions other than Holding Temperature and Relative
Humidity, however, the Sole Arbitrator after thorough analysis of each
storage chambers also came to a finding that FHEL failed to provide
Holding Temperature and Relative Humidity for some chambers and
some storage chambers readings even show that sensors were either
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 27 of 33
switched off or not working during initial period after sealing of
chambers. Hence, for such chambers the Sole Arbitrator held FHEL
responsible. The Chart annexed as Annexure-1 in the impugned
Award shows the calculation sheet for gross amount of damages
payable to GAPL. Thereafter, under Issue No. 16 of the impugned
Award, the Arbitrator gave detailed calculation of the net amount of
damages awarded to GAPL, which has been calculated after offsetting
the corresponding amount of sales realization and the break up has
been given in Chart-5 in Issue No. 16 of the impugned Award.
61. Hence, I find no merit in the contentions raised by learned counsel for
FHEL to set aside the amount awarded by the Sole Arbitrator to
GAPL towards damages. The computation of the same has not been
objected by FHEL before this Court.
62. Lastly, coming to the contention raised by the learned counsel for
FHEL pertaining to grant of interest on the awarded amount, the law
in no more res integra and well settled that under Section 31(7)(b) of
the 1996 Act the grant of post-award interest is mandatory and the
only discretion with the Arbitrator is pertaining to the rate of interest.
Where the arbitrator fails to fix the rate of interest, then the statutory
rate as provided in Section 31(7)(b) of the 1996 Act applies. The said
has been clearly laid by the Hon’ble Supreme Court in Sri Lakshmi
Hotel (P) Ltd. v. Sriram City Union Finance Ltd., 2025 SCC OnLine
SC 2473, wherein it was held as under:-
“37. Clause (b) of Section 31(7) of the Act, 1996 confers
discretion upon the Arbitral Tribunal to award interest for
the post-award period but that discretion is not subject to
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 28 of 33
any contract. If such discretion is not exercised by the
Arbitral Tribunal, then the statute steps in and mandates the
payment of interest at the rate specified for the post-award
period. While clause (a) gives parties an option to contract
out of interest, no such option is available in regard to the
post-award period.
38. In R.P. Garg v. The General Manager, Telecom
Department, 2024 INSC 743, this Court had the occasion to
deal with the question as to whether the appellant was
entitled to post-award interest on the sum awarded by the
Arbitrator. …. The High Court allowed the revision against
the said order and set aside the District Court's order while
holding that the contract between the parties did not permit
the grant of post-award interest. While allowing the appeal,
this Court held that the sum directed to be paid under the
arbitral award must carry interest. While taking note of the
decision of this Court in Morgan Securities & Credits Pvt
Ltd. v. Videocon Industries Ltd., 2022 INSC 898, this Court
held as under:
“11. So far as the entitlement of the post-award Interest
is concerned, sub-Section (b) of Section 31(7) provides
that the sum directed to be paid by the Arbitral Tribunal
shall carry interest. The rate of interest can be provided
by the Arbitrator and in default the statutory prescription
will apply. Clause (b) of Section 31(7) is therefore in
contrast with clause (a) and is not subject to party
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 29 of 33
autonomy. In other words, clause (b) does not give the
parties the right to “contract out” interest for the post-
award period. The expression „unless the award
otherwise directs‟ in Section 31(7)(b) relates to rate of
interest and not entitlement of interest. The only
distinction made by Section 31(7)(b) is that the rate of
interest granted under the Award is to be given
precedence over the statutorily prescribed rate. The
assumption of the High Court that payment of the interest
for the post award period is subject to the contract is a
clear error.
xxxxxxxxxx
39. In view of the aforesaid, the interpretation of clause (b)
of Section 31(7) of the Act, 1996 is no more res integra. The
grant of post-award interest under Section 31(7)(b) is
mandatory. The only discretion which the arbitral tribunal
has is to decide the rate of interest to be awarded. Where
the arbitrator does not fix any rate of interest, then the
statutory rate, as provided in Section 31(7)(b), shall
apply.…”
(Emphasis added)
63. Even in Gayatri Balasamy v. ISG Novasoft Technologies Ltd., (2025)
7 SCC 1, the Hon’ble Supreme Court observed as under:-
“75. For the post-award interest in terms of Section
31(7)(b), the courts will retain the power to modify the
interest where the facts justify such modification. This is
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 30 of 33
why the standard rate stipulated in clause (b) applies when
the award itself does not specify the applicable post-award
interest. There can be a situation where the party to be paid
money is at fault and is guilty of delay which may require a
modification in the rate of interest. In the absence of grant
of post-award interest in the award, the Court also
possesses the power to grant post-award interest. Clearly,
as per the legislative mandate, it is not the sole prerogative
of the arbitrator.
xxxxxxxx
77. Our reasoning is bolstered when considering the
practical aspects. The Arbitral Tribunals, when determining
post-award interest, cannot foresee future issues that may
arise. Post-award interest is inherently future-oriented and
depends on facts and circumstances that unfold after the
award is issued. Since the future is unpredictable and
unknown to the arbitrator at the time of the award, it would
be unreasonable to suggest that the arbitrator, as a
soothsayer, could have anticipated or predicted future
events with certainty. Therefore, it is appropriate for the
Section 34 Court to have the authority to intervene and
modify the post-award interest if the facts and
circumstances justify such a change.”
(Emphasis added)
64. Hence, the FHEL is entitled to post-award interest on the amount
awarded by the Sole Arbitrator at the rate of 2% higher than the rate of
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 31 of 33
interest prevalent on the date of the impugned Award, from the date of
impugned Award to the date of payment, in terms of Section 31(7)(b)
of the 1996 Act.
GAPL Challenges To Impugned Award [O.M.P.(COMM.) 181/2016]
65. The primary objection of GAPL is that the Sole Arbitrator erred in
awarding Rs. 87,16,956/- to FHEL towards rental/cooling and
handling charges. It is contended that GAPL was denied access to the
storage facility of FHEL since 08.06.2011 and was only allowed entry
after judgment passed in O.M.P. No. 556/2011 on 16.09.2011. Hence,
award of rental charges for the period of 08.06.2011 to 16.09.2011 is
not payable by GAPL. Further, it is contended that the Sole Arbitrator
awarded rental charges to FHEL, despite observing that FHEL failed
to maintain the storage conditions for 16 storage chambers out of 36
chambers.
66. The Sole Arbitrator has dealt with said contentions of GAPL in Issue
No. 17 of the impugned Award and held as under:-
“i. Admissibility of FHEL's Claim towards Cooling Charges
/ Rental & Handling Charges- GAPL has not been able to
cite any provision of law or case law under which FHEL's
entitlement for getting rentals and handling charges is
annulled due to damages to produce stored in cold storage.
Therefore, I determine that cooling charges and handling
charges are payable by GAPL to FHEL. FHEL has been
raising bills for cooling and handling charges and
computation on these accounts have not been challenged by
GAPL.”
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 32 of 33
67. It is an admitted fact that there is no agreed clause between the parties
which states that damages will be provided to one party on account of
breach by other party. Further, as observed Sole Arbitrator, that in the
arbitration proceedings GAPL failed to substantiate its contention
backed by law that FHEL is not entitled to rental and handling charges
due to damages to the carrots in its storage facility.
68. It is also an admitted fact that the storage facilities of FHEL were
utilised for storing of GAPL’s carrots. If GAPL was not happy with
the storage conditions and/or access was not provided, GAPL was
always free to remove its carrots. It cannot be accepted that while
using FHEL’s storage facilities, GAPL would not pay handling and
rental charges for the same. Hence, the Sole Arbitrator awarded Rs.
87,16,956/- to FHEL towards rental and handling charges.
69. I find no infirmity with the findings of the Sole Arbitrator. The said
findings show that the Sole Arbitrator after due consideration to the
facts of the matter and pleadings by the parties came to a conclusion
that due to failure of GAPL to substantiate its objection to claims of
FHEL towards rental and handling charges, the same is due and
payable. The said findings of the Sole Arbitrator are a reasonable and
plausible view and this Court under Section 34 petition is not to
reassess the findings on facts if the same are reasonable.
70. Hence, I find no merits in the contentions raised by learned counsel
for GAPL to set aside the amount awarded by the Sole Arbitrator to
FHEL towards rental and handling charges. The computation of the
same has not been objected by GAPL before this Court.
71. Additionally, as observed above, just like FHEL, GAPL is also
O.M.P. (COMM) 174/2016 & O.M.P. (COMM) 181/2016 Page 33 of 33
entitled to post-award interest on the amount awarded by the Sole
Arbitrator at the rate of 2% higher than the rate of interest prevalent on
the date of the impugned Award, from the date of impugned Award to
the date of payment, in terms of Section 31(7)(b) of the 1996 Act.
CONCLUSION
72. In view of the aforesaid discussion, I find no merit in the submissions
made by the learned counsels for either party to set aside the
impugned Award. The impugned Award is not in contravention with
the public policy of India or patently illegal.
73. However, both parties are entitled to post-award interest as indicated
above.
74. Hence, both the petitions are dismissed, with the above observations.
JASMEET SINGH, J
FEBRUARY 11, 2026/ (HG)
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